Harshit M.
Expert Customer Service | Data Entry & Web Research | Ecommerce Expert
11 Years of Excellence in Customer Service | Shopify & Amazon Expert | E-Commerce Support Specialist If you are looking for someone who can fully manage your customer support, Shopify store, or Amazon Seller Central operations, you are in the right place. I have 11 years of customer service experience and strong knowledge of Shopify, Amazon, eBay, and other e-commerce platforms. My clients trust me because I communicate clearly, pay attention to detail, learn fast, and always deliver work on time. They appreciate that I am reliable, flexible with time zones, and consistent in providing high-quality support. I also have experience leading a team of 12 people, and I bring that same level of responsibility and ownership to every project. What I Can Do for You - Customer Support (Email, Chat, Phone) - Shopify Store Management - Amazon Seller Central Support - Listing creation & optimization - Order processing, returns, refunds, and tracking updates - Supplier communication and issue resolution - Dropshipping order management - Creating SOPs and documentation - Data entry, reporting, and admin tasks With my background in customer care, e-commerce operations, sales, and team management, I don’t just finish tasks — I help your business run smoothly, keep your customers satisfied, and reduce your workload. If you need a dependable and long-term support partner for your Shopify store, Amazon business, or customer service operations, I would be happy to connect and discuss how I can add value to your team.
Earnings and projects
An estimate from an earlier read
Read daily since Oct 8, under 30 days
Billed in all: $86,863$87k
$8.4k in the last 6 months
Across 5 contracts
Earnings, last 30 days
No data since Oct 16, 2026.
Skill rankings: Top 7% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #44eBay Marketing578 freelancers · 🇮🇳 #4Top 8%🇮🇳#4 of 24
- #305Amazon Listing Optimization3,021 freelancers · 🇮🇳 #20Top 10%🇮🇳#20 of 149
- #381Amazon FBA3,904 freelancers · 🇮🇳 #17Top 10%🇮🇳#17 of 169
- #1,442Online Chat Support11,527 freelancers · 🇮🇳 #26Top 13%🇮🇳#26 of 237
- #2,254Lead Generation26,344 freelancers · 🇮🇳 #207Top 9%🇮🇳#207 of 1,753
- #2,346Customer Support20,101 freelancers · 🇮🇳 #42Top 12%🇮🇳#42 of 448
- #2,367Shopify23,160 freelancers · 🇮🇳 #498Top 10%🇮🇳#498 of 4,942
- #2,652Administrative Support27,852 freelancers · 🇮🇳 #57Top 10%🇮🇳#57 of 734