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Harshit M.
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Harshit M.

Expert Customer Service | Data Entry & Web Research | Ecommerce Expert

11 Years of Excellence in Customer Service | Shopify & Amazon Expert | E-Commerce Support Specialist If you are looking for someone who can fully manage your customer support, Shopify store, or Amazon Seller Central operations, you are in the right place. I have 11 years of customer service experience and strong knowledge of Shopify, Amazon, eBay, and other e-commerce platforms. My clients trust me because I communicate clearly, pay attention to detail, learn fast, and always deliver work on time. They appreciate that I am reliable, flexible with time zones, and consistent in providing high-quality support. I also have experience leading a team of 12 people, and I bring that same level of responsibility and ownership to every project. What I Can Do for You - Customer Support (Email, Chat, Phone) - Shopify Store Management - Amazon Seller Central Support - Listing creation & optimization - Order processing, returns, refunds, and tracking updates - Supplier communication and issue resolution - Dropshipping order management - Creating SOPs and documentation - Data entry, reporting, and admin tasks With my background in customer care, e-commerce operations, sales, and team management, I don’t just finish tasks — I help your business run smoothly, keep your customers satisfied, and reduce your workload. If you need a dependable and long-term support partner for your Shopify store, Amazon business, or customer service operations, I would be happy to connect and discuss how I can add value to your team.

🇮🇳Lucknow, India$5/hr100% JSS5.00 (3)Since Nov 2018

Earnings and projects

MRR (estimate)as of Oct 17
≈$1.4k

An estimate from an earlier read

World#34,567 / 412k
🇮🇳Country#4,059 / 45.9k
Revenue, last 30 days
—

Read daily since Oct 8, under 30 days

Total earnings
$82k

Billed in all: $87k

World#48,250 / 412k
🇮🇳Country#7,628 / 45.9k
Per project
$21k

$8.4k in the last 6 months

World#5,712 / 412k
🇮🇳Country#554 / 45.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇮🇳Country#14,379 / 45.9k
Projects in all
4

Across 5 contracts

0% fixed100% hourly
World#283,744 / 412k
🇮🇳Country#35,184 / 45.9k

Earnings, last 30 days

$86.9k+$368 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$86.4k$86.6k$86.8k$87.0kNo dataOct 9Oct 24Nov 8

No data since Oct 16, 2026.

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #44eBay Marketing578 freelancers · 🇮🇳 #4Top 8%
  2. #305Amazon Listing Optimization3,021 freelancers · 🇮🇳 #20Top 10%
  3. #381Amazon FBA3,904 freelancers · 🇮🇳 #17Top 10%
  4. #1,442Online Chat Support11,527 freelancers · 🇮🇳 #26Top 13%
  5. #2,254Lead Generation26,344 freelancers · 🇮🇳 #207Top 9%
  6. #2,346Customer Support20,101 freelancers · 🇮🇳 #42Top 12%
  7. #2,367Shopify23,160 freelancers · 🇮🇳 #498Top 10%
  8. #2,652Administrative Support27,852 freelancers · 🇮🇳 #57Top 10%