Marjorie M.

In my former work as client/customer service, I was responsible for responding to client issues and complaints in a timely and professional manner. I take pride in handling myself professionally when representing a firm. My goal is to provide consumers with the highest quality experience possible, assisting them in finding the correct product to meet their needs and desires. As a competent timekeeper and a devoted team player, I believe I would be an addition to any organization since I work to finish things precisely and effectively. I am an experienced quality analyst in the BPO industry with a professional approach and strong communication and interpersonal skills. Understand the organization's priorities and evaluate call behaviors for regulatory compliance.