Ariel P.

Hey everyone! I hope you're all doing well despite these unpredictable times. My name is Ariel, but feel free to call me Yel! Thanks for stopping by my profile—here's a glimpse into my professional journey: With over a decade of experience in the BPO industry, I’ve handled international accounts, primarily in the technical field. Starting as a frontline support agent, I worked my way up to a Level 3 Support Analyst, gaining in-depth expertise in customer service and technical problem-solving. When the pandemic hit, I transitioned to freelancing and broadened my skill set. Today, I specialize in several niches I'm passionate about: Customer support and knowledge base/process writing Administrative assistance Off-page SEO, link building, and outreach Social media management and influencer marketing I'm a versatile "Jack of all trades" who’s flexible and ready to adapt to your needs. Let’s connect and chat further about how I can help elevate your business!