Kristy L.

Hi, I'm Kristy! I'm an Upwork Top Rated Plus Executive Assistant with a consistent 5-star rating, and I've been supporting business owners and executives remotely since 2018. Before becoming a Virtual Assistant, I spent more than 10 years in sales, account management, and business development. That experience taught me how to build relationships, communicate professionally, solve problems, and provide exceptional customer service—skills I continue to use every day. One of the things I'm most proud of is earning and maintaining Top Rated Plus status on Upwork. More importantly, I'm proud of the trust my clients place in me. I believe in integrity, reliability, clear communication, and following through on my commitments. Every business operates differently, so I adapt to the way you like to work and become an extension of your team—not just another freelancer. Many of my clients rely on me as their right hand. I'm trusted to manage company-wide programs, serve as the primary point of contact for clients, partners, and vendors, oversee warm lead outreach and follow-up, coordinate projects, and keep day-to-day operations moving smoothly. I enjoy taking ownership of projects and making sure nothing falls through the cracks. I'm also trusted with responsibilities such as reviewing resumes, coordinating and conducting first-round interviews, managing contractor relationships, processing contractor payments, coordinating vendors, and representing my clients professionally in their day-to-day communications. Beyond the business side, I regularly support clients with personal assistant services as well. From travel planning and online shopping to researching products, coordinating home services, scheduling appointments, and handling the countless personal details that save time and reduce stress, I'm someone my clients know they can count on. Some of the services I provide include: • Executive & Administrative Support • Operations & Project Coordination • Client & Vendor Communication • Calendar & Inbox Management • CRM Management • Warm Lead Follow-Up & Outreach • Hiring Support & Interview Coordination • Contractor & Vendor Management • Document, Spreadsheet & Presentation Creation • Process Documentation (SOPs) • Research & General Administrative Support I genuinely enjoy organizing, researching, improving processes, and solving problems. Whether I'm helping streamline a business or taking care of the personal details that free up a client's time, my goal is always the same—to make life easier and help things run smoothly. If you're looking for someone who is dependable, proactive, organized, and easy to work with, I'd love the opportunity to learn more about your business and see how I can help.