Iryna C.

Top Rated Customer Support and Sales Specialist

I bring over eight years of experience in Administrative Assistance, Customer Service, and Customer Sales. With a strong work ethic, I consistently strive to exceed expectations and am committed to helping you save time, reduce stress, and elevate your web-based business. My professional and friendly demeanor, coupled with an energetic approach, ensures that tasks are completed efficiently and with a positive attitude. As a proficient multi-tasker, I adeptly manage multiple responsibilities, delivering my clients the highest level of support. I am a quick learner, seeking the most efficient and effective systems to provide exceptional customer service. Expertise includes: * Customer Care * Technical Support * Chat, Emails, and Ticketing Systems * Proper Email Etiquette * Training Preparation and Procedure Implementation * Project Scheduling and Realization Proficient in using: * Zendesk * Intercom * Freshdesk * Live Chat * Shopify * Magento * Monday * Trello * Asana * Skype * Slack * Zoho I look forward to contributing to your success and providing top-notch support for your business.