Nirintsoa Fanjampitiavana A.

I’m an experienced Virtual Assistant with a solid technical background in customer support, and I have a proven ability to pick up new tools and environments quickly. I can handle several tasks at once efficiently, using a structured, thorough, and organized method. I am able to work independently, and as part of a team. I have strong communication and interpersonal skills and am dedicated to delivering high quality support, enhancing customer satisfaction, and spotting sales opportunities in every interaction. Motivated and dynamic, I am always ready for new challenges and motivated to make the most of my skills in a collaborative and dynamic setting. Tools: Shopify, Zendesk, Freshdesk, Intercom, Zoho CRM Productivity: Google Workspace (Docs, Sheets, Drive, Gmail), Microsoft Office (Excel, Outlook, Teams), Notion, Slack, Zoom, Google Meet AI Tools: ChatGPT, Claude Social Media: Facebook, Instagram, Pinterest, TikTok, Twitter, LinkedIn