Alisha B.

-Customer Service Expert-

Over 20 years of experience in Customer Service. I work well with all types of personalities from all around the world, and enjoy getting to know my client’s customers. I am flexible when it comes to scheduling and pay rates. I always look forward to learning new processes, systems, and technologies. As well as share my own knowledge and skills that I’ve acquired over the years. I enjoy multi-tasking and accomplishing client’s goals by doing so. Systems that I have significant experience using: -Shopify -Recharge -G Suite -Zendesk -Slack -Microsoft -Live Chat -Freshdesk -Gorgias -Mightycall -QuickBooks (small amount) Well trained in the following areas: -Customer Service and Support -Live Chat Support -Email/Ticket Management -Virtual Assistant -Order Processing and Fulfillment -Web Research -Data Entry -Training/Mentoring -Sales and Telemarketing -Appointment Setting