Melan V.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi! I’m Melan Villafuerte, a dedicated Customer Support and Content Specialist with over 8 years of experience helping businesses deliver outstanding customer experiences and engaging digital content. I specialize in: ✔ Managing customer inquiries, support tickets, and disputes via Shopify, Lazada Philippines, Shopee Philippines, Zendesk, Gorgias, Richpanel, Freshdesk, and Buzzstream ✔ Handling Shopify, PayPal, and credit card disputes/chargebacks efficiently ✔ Creating and publishing content for social media, blogs, and email campaigns, and lead generation using Hunter and Muck Rack ✔Researching and validating contact details for outreach and collaboration ✔Organizing workflows and documentation with Notion, Jira, Excel, and Google Sheets ✔Utilize Slack, Telegram, Zoom, Microsoft Teams, and other communication tools to collaborate with team members and ensure smooth operations effectively. I bring empathy, professionalism, and problem-solving skills to every project, ensuring customers are satisfied and businesses operate smoothly. Let’s work together to grow your brand and delight your audience!