Jonalyn G.
Virtual Assistant | Customer Support I Graphic Design & SMM
Hi! I'm a Virtual Assistant with 10+ years of customer service experience, including 6 years supporting Shopify stores and eCommerce businesses. I help business owners with: Customer Support: Email, chat, phone support, and order inquiries Shopify & eCommerce: Product listings, order management, inventory, and fulfillment coordination Social Media Management: Content planning, scheduling, captions, and page management Graphic Design: Canva graphics, promotional materials, and social media posts Tools I Use: Shopify, WordPress, Zendesk, Gorgias, Freshdesk, GoHighLevel, Canva, CapCut, Metricool, Notion, Trello, ClickUp, and more. I'm organized, detail-oriented, and committed to providing reliable support and quality work. Whether you need help with customer service, your online store, social media, or graphic design, I'm ready to help your business grow. Let's work together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $195,824$196k
$4.7k in the last 6 months
Across 54 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 15
Rarest: top 1% in Data Entry, of 53,630. Ranked by MRR among everyone on Upwork with the skill.
- Grace Schedules Appointment Scheduler27 freelancers · 🇵🇭 #1Top 4%🇵🇭#1 of 17
- Fashion Merchandising138 freelancers · 🇵🇭 #1Top 1%🇵🇭#1 of 10
- #5Meeting Agendas359 freelancers · 🇵🇭 #3Top 1%🇵🇭#3 of 81
- #25Product Description2,037 freelancers · 🇵🇭 #4Top 1%🇵🇭#4 of 221
- #28Chat & Messaging Software924 freelancers · 🇵🇭 #7Top 3%🇵🇭#7 of 399
- #55Gorgias1,588 freelancers · 🇵🇭 #23Top 3%🇵🇭#23 of 895
- #88Customer Retention2,511 freelancers · 🇵🇭 #19Top 4%🇵🇭#19 of 941
- #169Customer Relationship Management5,121 freelancers · 🇵🇭 #22Top 3%🇵🇭#22 of 1,228