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Jonalyn G.
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Jonalyn G.

Virtual Assistant | Customer Support I Graphic Design & SMM

Hi! I'm a Virtual Assistant with 10+ years of customer service experience, including 6 years supporting Shopify stores and eCommerce businesses. I help business owners with: Customer Support: Email, chat, phone support, and order inquiries Shopify & eCommerce: Product listings, order management, inventory, and fulfillment coordination Social Media Management: Content planning, scheduling, captions, and page management Graphic Design: Canva graphics, promotional materials, and social media posts Tools I Use: Shopify, WordPress, Zendesk, Gorgias, Freshdesk, GoHighLevel, Canva, CapCut, Metricool, Notion, Trello, ClickUp, and more. I'm organized, detail-oriented, and committed to providing reliable support and quality work. Whether you need help with customer service, your online store, social media, or graphic design, I'm ready to help your business grow. Let's work together!

🇵🇭Davao City, Philippines$12/hr100% JSS4.96 (33)Since Dec 2018

Earnings and projects

MRR
$3.1k

Last 6 months ÷ 6

World#11,946 / 412k
🇵🇭Country#754 / 56.3k
Revenue, last 30 days
$2.9k

Last 6 months: $19k

World#13,013 / 412k
🇵🇭Country#987 / 56.3k
Total earnings
$188k

Billed in all: $196k

World#16,823 / 412k
🇵🇭Country#1,436 / 56.3k
Per project
$3.8k

$4.7k in the last 6 months

World#44,656 / 412k
🇵🇭Country#10,233 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
49

Across 54 contracts

4% fixed96% hourly
World#62,381 / 412k
🇵🇭Country#4,291 / 56.3k

Earnings, last 30 days

$196k+$2.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$192k$194k$196kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 15

Rarest: top 1% in Data Entry, of 53,630. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Grace Schedules Appointment Scheduler27 freelancers · 🇵🇭 #1Top 4%
  2. 2Fashion Merchandising138 freelancers · 🇵🇭 #1Top 1%
  3. #5Meeting Agendas359 freelancers · 🇵🇭 #3Top 1%
  4. #25Product Description2,037 freelancers · 🇵🇭 #4Top 1%
  5. #28Chat & Messaging Software924 freelancers · 🇵🇭 #7Top 3%
  6. #55Gorgias1,588 freelancers · 🇵🇭 #23Top 3%
  7. #88Customer Retention2,511 freelancers · 🇵🇭 #19Top 4%
  8. #169Customer Relationship Management5,121 freelancers · 🇵🇭 #22Top 3%