Arcemary P.
Customer Service / Virtual Assistant / ESL and Spanish Tutor
Hello! I'm Arcemary Pernia, a native Spanish speaker and passionate English teacher with over 6 years of experience on Upwork. My journey has blended education, customer service, and marketing, always guided by empathy, creativity, and a deep commitment to excellence. I’ve worked as an English and Spanish tutor, Virtual Assistant, and Customer Service Representative, supporting diverse clients across industries. My bilingual skills and strong communication abilities allow me to handle a wide range of tasks with professionalism and care. ✨ What I offer: - Account & Community Management: Building loyal communities and maintaining consistent, authentic communication. - Customer Support: Delivering exceptional service that boosts satisfaction and retention. - Lead Generation & Web Research: Finding qualified leads and conducting thorough research to support your growth. - Translations & Editing: Accurate, culturally sensitive translations (EN ↔ ES), plus editing and proofreading for clarity and impact. 💡 Why work with me? I’m reliable, proactive, and deeply committed to giving my best in every project. I value long-term collaboration and always strive to exceed expectations. Let’s create something meaningful together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $27
Billed in all: $24,185$24k
$27 in the last 6 months
Across 28 contracts
Earnings, last 30 days
Skill rankings: Top 41% in Castilian Spanish
Ranked by MRR among everyone on Upwork with the skill.
- #312Community Moderation605 freelancers · 🇻🇪 #6Top 52%🇻🇪#6 of 12
- #519Castilian Spanish1,275 freelancers · 🇻🇪 #78Top 41%🇻🇪#78 of 176
- #536Marketing Management1,314 freelancers · 🇻🇪 #16Top 41%🇻🇪#16 of 24
- #706Customer Engagement1,530 freelancers · 🇻🇪 #7Top 46%🇻🇪#7 of 13
- #838Spanish to English Translation1,930 freelancers · 🇻🇪 #108Top 43%🇻🇪#108 of 238
- #1,091English to Spanish Translation2,468 freelancers · 🇻🇪 #161Top 44%🇻🇪#161 of 342
- #2,197B2B Marketing4,592 freelancers · 🇻🇪 #10Top 48%🇻🇪#10 of 17
- #3,034Facebook Ads Manager6,091 freelancers · 🇻🇪 #20Top 50%🇻🇪#20 of 42