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Arcemary P.

Arcemary P.

Customer Service / Virtual Assistant / ESL and Spanish Tutor

Hello! I'm Arcemary Pernia, a native Spanish speaker and passionate English teacher with over 6 years of experience on Upwork. My journey has blended education, customer service, and marketing, always guided by empathy, creativity, and a deep commitment to excellence. I’ve worked as an English and Spanish tutor, Virtual Assistant, and Customer Service Representative, supporting diverse clients across industries. My bilingual skills and strong communication abilities allow me to handle a wide range of tasks with professionalism and care. ✨ What I offer: - Account & Community Management: Building loyal communities and maintaining consistent, authentic communication. - Customer Support: Delivering exceptional service that boosts satisfaction and retention. - Lead Generation & Web Research: Finding qualified leads and conducting thorough research to support your growth. - Translations & Editing: Accurate, culturally sensitive translations (EN ↔ ES), plus editing and proofreading for clarity and impact. 💡 Why work with me? I’m reliable, proactive, and deeply committed to giving my best in every project. I value long-term collaboration and always strive to exceed expectations. Let’s create something meaningful together!

🇻🇪Maracay, Venezuela$8/hr90% JSS4.95 (16)Since Dec 2018

Earnings and projects

MRR
$4

Last 6 months ÷ 6

World#177,589 / 412k
🇻🇪Country#1,616 / 3,245
Revenue, last 30 days
$22

Last 6 months: $27

World#103,129 / 412k
🇻🇪Country#1,067 / 3,245
Total earnings
$24k

Billed in all: $24k

World#127,119 / 412k
🇻🇪Country#1,034 / 3,245
Per project
$885

$27 in the last 6 months

World#133,296 / 412k
🇻🇪Country#1,188 / 3,245
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇻🇪Country#1,023 / 3,245
Projects in all
27

Across 28 contracts

21% fixed79% hourly
World#106,302 / 412k
🇻🇪Country#578 / 3,245

Earnings, last 30 days

$24.2k+$22 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24,160$24,180$24,200Oct 8Oct 23Nov 7

Skill rankings: Top 41% in Castilian Spanish

Ranked by MRR among everyone on Upwork with the skill.

  1. #312Community Moderation605 freelancers · 🇻🇪 #6Top 52%
  2. #519Castilian Spanish1,275 freelancers · 🇻🇪 #78Top 41%
  3. #536Marketing Management1,314 freelancers · 🇻🇪 #16Top 41%
  4. #706Customer Engagement1,530 freelancers · 🇻🇪 #7Top 46%
  5. #838Spanish to English Translation1,930 freelancers · 🇻🇪 #108Top 43%
  6. #1,091English to Spanish Translation2,468 freelancers · 🇻🇪 #161Top 44%
  7. #2,197B2B Marketing4,592 freelancers · 🇻🇪 #10Top 48%
  8. #3,034Facebook Ads Manager6,091 freelancers · 🇻🇪 #20Top 50%