Arcemary P.

ESL and Spanish Tutor / Customer Service / VA/ Social Media Manager

Hello! I'm Arcemary Pernia, a native Spanish speaker and passionate English teacher with over 6 years of experience on Upwork. My journey has blended education, customer service, and marketing, always guided by empathy, creativity, and a deep commitment to excellence. I’ve worked as an English and Spanish tutor, Virtual Assistant, and Customer Service Representative, supporting diverse clients across industries. My bilingual skills and strong communication abilities allow me to handle a wide range of tasks with professionalism and care. ✨ What I offer: - Branding: Crafting memorable brand identities that emotionally connect with your audience. - Content Creation: Producing engaging, high-quality content tailored to your goals. - Account & Community Management: Building loyal communities and maintaining consistent, authentic communication. - Customer Support: Delivering exceptional service that boosts satisfaction and retention. - Lead Generation & Web Research: Finding qualified leads and conducting thorough research to support your growth. - Translations & Editing: Accurate, culturally sensitive translations (EN ↔ ES), plus editing and proofreading for clarity and impact. 💡 Why work with me? I’m reliable, proactive, and deeply committed to giving my best in every project. I value long-term collaboration and always strive to exceed expectations. Let’s create something meaningful together!