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Raymond O.
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Raymond O.

TOP RATED / Customer Service Associate

I am Top-Rated customer service professional with over 10 years of experience in delivering exceptional support. I have honed my expertise in fast-paced call center environments, providing efficient support through calls, email, and live chat. My skills in conflict resolution and problem-solving enable me to effectively de-escalate challenging situations, while my ability to build strong customer relationships ensures that I understand and address their needs and concerns. Whether you're looking for full-time or part-time support, I'm eager to leverage my extensive experience and top-rated status to enhance your customer service team.

🇵🇭Naic, Philippines$10/hr100% JSS4.51 (4)Since Dec 2018

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,446 / 412k
🇵🇭Country#5,890 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $8k

World#16,584 / 412k
🇵🇭Country#1,612 / 56.3k
Total earnings
$67k

Billed in all: $70k

World#59,371 / 412k
🇵🇭Country#8,822 / 56.3k
Per project
$11k

$4k in the last 6 months

World#13,982 / 412k
🇵🇭Country#3,223 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
6

Across 9 contracts

11% fixed89% hourly
World#250,290 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$70.1k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$66k$68k$70k$72kOct 8Oct 23Nov 7

Skill rankings: Top 5% in English Tutoring

Ranked by MRR among everyone on Upwork with the skill.

  1. #91Answered Ticket446 freelancers · 🇵🇭 #58Top 20%
  2. #93English Tutoring1,784 freelancers · 🇵🇭 #41Top 5%
  3. #110FinTech802 freelancers · 🇵🇭 #14Top 14%
  4. #133Customer Support Plugin944 freelancers · 🇵🇭 #65Top 14%
  5. #177Inbound Inquiry1,295 freelancers · 🇵🇭 #103Top 14%
  6. #260Order Fulfillment1,928 freelancers · 🇵🇭 #189Top 13%
  7. #381Order Processing2,648 freelancers · 🇵🇭 #267Top 14%
  8. #436Order Tracking2,668 freelancers · 🇵🇭 #304Top 16%