Daleth D.

My current focus is on drop shipping that includes efficient order data entry, email management, supplier /vendor outreach, and more. Over the past years, I specialized handling customer service and collection tasks. These experiences paved the way for me to be able do deal with all types of customers from polite to irate. I am equipped with professional attitude towards handling pressured situations while not compromising time and resources and always make sure to be geared towards providing maximum output to satisfy client needs. Specifically, I worked as a Senior Customer Support Executive representing a healthcare firm in 2018. The responsibilities are handling end-to-end order processing for durable medical equipment, from working on a signature DOS-based application tool, to accessing web-based payer/insurance verification tools and others, while maintaining adherence to specified qualifications by respective payer guidelines. I also have an in-depth training and career experience in technical recruiting, lead management, audit report while observing the cost-effective guidelines set by the company on a deadline basis. Some of the key advantages that lead me continually to excel in these positions are my proficiency in Google Sheet, Email Management, MS Offices, and being an overall tech-savvy. I am certainly confident that the quality of work projects set will be met and accomplished with satisfaction because I always dedicate my full commitment and integrity towards the company/client I work for.