Ron Adryon V.

Need someone to handle your customers, leads, and inbox so you can focus on growing the business? I'm a Top Rated Plus virtual assistant and customer support specialist with 11+ years of experience across phone, live chat, email, and ticketing. I've supported PayPal and QuickBooks Online customers, booked appointments and qualified leads for real estate teams, and advised commercial restaurant equipment buyers on what to buy, handling quotes, orders, returns, and follow-ups along the way. WHAT I CAN TAKE OFF YOUR PLATE: • Customer support via email, live chat, phone, and helpdesk tickets • Lead qualification, appointment setting, and follow-up • CRM management and clean-up (HubSpot, Salesforce) • Order processing, quotes, returns, and exchanges • Inbox, calendar, and scheduling management • QuickBooks Online support and troubleshooting • Agent training, escalations, and knowledge-base support WHY CLIENTS WORK WITH ME: • Available 30+ hours a week • Clear written and spoken English • Careful record-keeping: every conversation and follow-up is documented • A calm, solution-focused approach with difficult customers TOOLS: HubSpot, Salesforce, QuickBooks, Google Workspace, Microsoft Office, Slack, Zoom, Teams, Trello, Calendly, Canva, WooCommerce, Magento Message me about what you're working on, and I'll tell you how I can help.