Gerard Patrick T.

Customer Service Representative / General VA

With over 5 years of collective experience spanning Customer Service Support, Customer Service Management, and General Virtual Assistance, I am adeptly trained in multitasking, proficiently handling calls, chats, emails, and administrative duties. My customer-centric approach, coupled with efficiency and reliability, ensures the delivery of top-tier interactions across phone, chat, and email platforms. Backed by robust written and verbal communication skills, I excel in addressing sensitive customer concerns. Furthermore, I possess a comprehensive working knowledge of Shopify, Gorgias, GoHighLevel, Ring Central, SalesForce, and Zendesk. Additionally, I guarantee a dependable internet connection for seamless operations.