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Richard David R.
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Richard David R.

Customer Support / Intake Specialist / Case Manager / Admin Assistant

Looking for a reliable, long-term Virtual Assistant who can handle everything from daily admin tasks to customer support, and legal assistance? You’re in the right place. I’m Chad, a Virtual Assistant and Legal / Paralegal Assistant with 7+ years of experience supporting businesses in the US, Australia, New Zealand, UK, and EU. I help business owners stay organized, responsive, and stress-free — while I handle the backend. 💼 Why Clients Work With Me? 💼 Sales support and general customer inquiries 📅 Bookings and reservations management 💳 Billing and payment assistance 📦 Order tracking and refund handling 🛠️ First-level technical support and issue resolution 🗓️ Appointment scheduling 👜 Cost-Effective & Tech-Savvy ⚡ High-Speed Internet & Complete Equipment 🕙 Flexible Time Zone Coverage & Data Security-Focused I don’t just assist — I take ownership of tasks so you don’t have to chase updates. 🔥 What Clients Book Me For 👇 🔥 Jack-of-All-Trades Support (Where You Need It Most) Clients trust me with a wide range of tasks, including: Email & inbox management Calendar & appointment scheduling Data entry & online research Customer service (email / chat / phone / ticketing) CRM updates & administrative support Content & documentation assistance Legal / Paralegal assistance (document prep, case tracking, compliance support) If it keeps your business running — I can handle it. 🔥 Document Control & File Organization Your files will be handled like a well-run library — everything organized, labeled, and easy to find. From email records to cloud storage and legal documents, nothing gets lost. 🔥 Document Control & File Organization (Including Legal Files) Your files will be handled like a well-run library — everything organized, labeled, and easy to find. From email records and cloud storage to legal documents, case files, and compliance records, nothing gets lost. 🔥 Customer Service Star ⭐ (Professional & Confidential) My goal is simple: happy customers and smooth conversations. I communicate clearly, professionally, and always with empathy — while maintaining confidentiality, especially when handling legal-related communications. 🔥 Data Entry, Calendar & Case Management (Done Right) Accuracy, consistency, and deadlines matter. I keep data clean, calendars aligned, and legal timelines, hearings, and case schedules running smoothly — without errors or excuses. 🔥 Multitasking Pro (Admin + Legal Support) Handling multiple priorities is second nature to me. I efficiently juggle administrative tasks and paralegal support, ensuring nothing slips through the cracks — even on busy days. Let’s make your business life easier. Looking forward to working with you.

🇵🇭Malolos, Philippines$10/hr100% JSS5.00 (1)Since Jan 2019

Earnings and projects

MRR
$518

Last 6 months ÷ 6

World#76,470 / 412k
🇵🇭Country#15,047 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $3.1k

Total earnings
$23k

Billed in all: $25k

World#128,978 / 412k
🇵🇭Country#21,347 / 56.3k
Per project
$23k

$3.1k in the last 6 months

World#4,637 / 412k
🇵🇭Country#813 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$25.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24.5k$25.0k$25.5k$26.0kOct 9Oct 24Nov 8

Skill rankings: Top 16% in Data Science

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