Richard David R.
Customer Support / Intake Specialist / Case Manager / Admin Assistant
Looking for a reliable, long-term Virtual Assistant who can handle everything from daily admin tasks to customer support, and legal assistance? You’re in the right place. I’m Chad, a Virtual Assistant and Legal / Paralegal Assistant with 7+ years of experience supporting businesses in the US, Australia, New Zealand, UK, and EU. I help business owners stay organized, responsive, and stress-free — while I handle the backend. 💼 Why Clients Work With Me? 💼 Sales support and general customer inquiries 📅 Bookings and reservations management 💳 Billing and payment assistance 📦 Order tracking and refund handling 🛠️ First-level technical support and issue resolution 🗓️ Appointment scheduling 👜 Cost-Effective & Tech-Savvy ⚡ High-Speed Internet & Complete Equipment 🕙 Flexible Time Zone Coverage & Data Security-Focused I don’t just assist — I take ownership of tasks so you don’t have to chase updates. 🔥 What Clients Book Me For 👇 🔥 Jack-of-All-Trades Support (Where You Need It Most) Clients trust me with a wide range of tasks, including: Email & inbox management Calendar & appointment scheduling Data entry & online research Customer service (email / chat / phone / ticketing) CRM updates & administrative support Content & documentation assistance Legal / Paralegal assistance (document prep, case tracking, compliance support) If it keeps your business running — I can handle it. 🔥 Document Control & File Organization Your files will be handled like a well-run library — everything organized, labeled, and easy to find. From email records to cloud storage and legal documents, nothing gets lost. 🔥 Document Control & File Organization (Including Legal Files) Your files will be handled like a well-run library — everything organized, labeled, and easy to find. From email records and cloud storage to legal documents, case files, and compliance records, nothing gets lost. 🔥 Customer Service Star ⭐ (Professional & Confidential) My goal is simple: happy customers and smooth conversations. I communicate clearly, professionally, and always with empathy — while maintaining confidentiality, especially when handling legal-related communications. 🔥 Data Entry, Calendar & Case Management (Done Right) Accuracy, consistency, and deadlines matter. I keep data clean, calendars aligned, and legal timelines, hearings, and case schedules running smoothly — without errors or excuses. 🔥 Multitasking Pro (Admin + Legal Support) Handling multiple priorities is second nature to me. I efficiently juggle administrative tasks and paralegal support, ensuring nothing slips through the cracks — even on busy days. Let’s make your business life easier. Looking forward to working with you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $25,415$25k
$3.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 16% in Data Science
Ranked by MRR among everyone on Upwork with the skill.
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