Jessica J.

I’m a Chinese-Indonesian native and multilingual assistant who focuses on keeping things running smoothly across borders. Whether it's managing real estate portfolios, localizing a game for the Indonesian market, or supporting users on a SaaS platform, I handle the operational details so you don't have to. I’m certified in Japanese (N1 Reading/Writing) and Chinese (HSK 5), and I’m pretty handy with technology thanks to CompTIA Tech+ certification. What I can help you with: - Tech Support: I’m great at learning a product inside and out. I spend my time testing things, seeing why they might be acting up, and explaining it to the dev team so they can fix it. - Real Estate Administration: If you need to find a place, I can do the heavy lifting by digging through local listing sites, checking if they’re actually available, and handling the paperwork/invoices. - Indonesian Localization: I help games and apps feel local in Indonesia by doing the translating and proofreading while keeping the cultural context. - Travel Coordinator: I’ve managed the logistics for big trips through China (even during peak seasons such as New Year or Chinese New Year), booking trains and talking to local drivers so the group can just enjoy the trip. If you need someone to handle the operational details, read Chinese/Japanese/Indonesian fine print, or figure out why a software feature isn't working right for your customer—I can help you anytime!