Cihan E.

Klaviyo Expert | Senior Email Marketer for Shopify Brands

“Hello, is it me you’re looking for?” If you’re looking for a Klaviyo expert who actually runs email like a system, you’re in the right place. Hi, I’m Cihan. I’m an ecommerce email marketer specializing in Klaviyo, mostly working with Shopify brands. I’ve been in ecommerce since 2011, working with brands at different stages, from early-stage teams to larger organizations and agencies. Most of that work happens inside real Shopify setups, where I help clean up data, define KPIs, and bring structure to email. On the Klaviyo side, I’ve been working with the platform since 2017 and have helped 100+ ecommerce brands drive over $70M in tracked email revenue. Most of my work is with brands that already have traction but need a more disciplined email system, whether that’s fixing a messy Klaviyo account, improving deliverability, or owning campaigns and flows end to end. ➕ EMAIL FLOW AUTOMATIONS Lifecycle email flows are built around how customers actually behave. That includes core flows like welcome, browse, and cart abandonment, plus post-purchase, cross-sell, and win-back flows where it makes sense. When needed, I tie in data from Shopify apps like ReCharge for subscriptions, Smile or LoyaltyLion for loyalty, review tools, and on-site behavior tracking. ➕ RECOVER ABANDONED CARTS I build cart abandonment flows that step in at the right moment without being pushy. Instead of repeating the same reminder, the flow adjusts based on how customers interact with the site and their cart. ➕ WELCOME SERIES For new subscribers, I set up short welcome series across email and SMS that introduce the brand properly and guide people toward their first purchase over the first few days. ➕ EMAIL TEMPLATE DESIGN I help brands keep a consistent email design across transactional messages, lifecycle flows, and weekly campaigns, so everything looks aligned and easy to work with long term. ➕ THIRD-PARTY APPS Shopify apps? I’ve got you. I work with third-party tools to capture more anonymous visitor emails, improve customer and product data, and support things like subscriptions, loyalty, and post-purchase flows. ➕ EMAIL MIGRATION Moving from another ESP to Klaviyo? I can help move lists and customer data over without causing issues for your sender domain reputation. ➕ PRODUCT ONBOARDING EMAILS Need post-purchase product onboarding or how-to emails? I build follow-up emails that help customers understand the product and what comes next. This works especially well for supplements, subscription products, and brands where follow-ups and reorders matter. ➕ CAMPAIGN MANAGEMENT I handle ongoing email campaigns and own the campaign calendar end to end, from regular sends to seasonal product launches, promotions, and bigger sales periods like BFCM. ➕ CUSTOMER SEGMENTS I build engagement-focused, revenue-focused, and product-focused segments based on real customer behavior, so emails go to the right people and the list stays healthy. ➕ INCREASE REPEAT PURCHASES I use post-purchase behavior and purchase history across lifecycle flows and weekly campaigns to bring customers back and increase lifetime value over time. ➕ EMAIL DELIVERABILITY Need help with deliverability issues? I review deliverability setups and take care of SPF, DKIM, and DMARC when needed, making changes carefully so nothing breaks while emails are going out. ➕ ARE WE A MATCH? If this sounds like a good fit, feel free to send an invite or message me and we’ll take it from there.