Maritz C.

Client-Focused Support | Fire Industry (AU), Insurance & Hotel Data Entry Expert Hi! I’m a dedicated and detail-oriented Customer Experience and Admin Support professional with over 10 years of experience supporting clients across industries—including the Australian Fire Industry, Insurance, and Hotel Bookings. I’ve worked directly with Registered Training Organizations (RTOs) like Adair Training Solutions and Fire Industry Academy, where I handled training compliance, client coordination, and portal/document management using tools such as Simpro, Zoho, and Axcelerate. 🧩 My Core Expertise: Fire Industry Support (AU): Compliance documentation, training notifications, Simpro, Axcelerate, and Zoho CRM. Data Entry for Hotel Bookings: Room/rate updates, regional coverage (APAC & Middle East), accuracy and quality-focused. Insurance & Customer Care: Experience with BDO Insurance and Shopee Philippines—email/chat support, claims, quality checks. Admin Tools: Zendesk, Salesforce, Jira, MyCRM, TiTo, in-house systems. I’m known for being: ✔️ Organized and dependable ✔️ Client- and detail-focused ✔️ Proactive in communication ✔️ Committed to long-term success Let me help you stay compliant, serve your customers better, and keep operations smooth. Let’s work together to get things done - accurately and efficiently. PS: I’d be happy to share my resume or work samples upon request.