Arif S.

AI Solutions Architect | MCP | LLM Apps | .NET

1- Senior AI Engineer specializing in AI voice agents, OpenAI chatbots, OCR, Computer Vision and automated customer support systems. I build production-ready AI assistants that answer calls, handle chats, qualify leads, and integrate with CRMs. 2- Product Owner and Core Architect for AWS Bedrock–based enterprise solutions delivered as managed services. ThingSpace IoT AI Assistant, an enterprise AI platform deployed globally to support IoT operations and customer workflows for VERIZON communication worldwide. 3- Designed and implemented LLM-powered architectures using RAG, embeddings, vector databases, and fine-tuning techniques. Built enterprise AI tools including: o STAR – AI-driven incident intelligence framework that accelerates SRE ticket triage and resolution using historical JIRA data. o JenkinsGPT – LLM-driven DevOps automation assistant o Splunk AI Monitoring – Intelligent observability and anomaly detection integration o Architected secure Voice AI pipelines for automated customer interaction workflows. 4- MICROSOFT .NET ARCHITECT, React, Angular & Vue FULL-STACK developer for the healthcare, insurance and telecommunication, B2B SaaS products. Certified INSURANCE Full-Stack Developer from LOMA, SOCOTRA & FADATA Insurance providers I design AI call agents using Twilio, VAPI, Retell, and OpenAI — combining speech recognition, LLM reasoning, and text-to-speech to automate real customer interactions. Note: I build AI voice systems and conversational AI solutions. I do not provide voice acting or voice recording services. --- **What I Build** I help businesses automate customer support, lead qualification, and internal workflows using AI agents that can speak, listen, and respond intelligently. My systems handle real conversations across: • Phone calls • Websites • WhatsApp and SMS • CRM platforms --- **AI Voice Agents & Call Automation** • Twilio programmable voice AI agents • VAPI and Retell AI call assistants • Speech-to-text using Whisper or Deepgram • Text-to-speech using ElevenLabs or Amazon Polly • AI IVR systems and automated call flows • Real-time transcription and call analysis --- **AI Chatbots & Conversational Systems** • OpenAI and ChatGPT powered assistants • RAG chatbots using vector databases • Dialogflow CX and Voiceflow conversational flows • Website, WhatsApp, SMS, and Telegram chatbots • Multilingual AI assistants --- **AI Workflow Automation** • GPT-powered lead qualification systems • CRM integrations (GoHighLevel, Airtable, HubSpot) • Automated appointment booking • AI-powered customer support automation • API integrations and backend automation --- **Recent Systems I’ve Built** • AI voice support agent that answers calls, transcribes conversations with Whisper, and automatically logs data in a CRM • Healthcare triage chatbot for appointment scheduling and symptom assessment • Insurance AI assistant handling over 1,000 customer queries daily • Multilingual e-commerce chatbot with order tracking and live agent handoff • Company knowledge assistant using RAG and vector search for internal teams --- If you want to automate customer calls, support, or lead generation using AI voice agents or chatbots, I can help design and deploy a production-ready solution. Send a message and we can discuss your use case.