Hamza A.
Virtual Assistant | Customer Support Representative
I’ve supported Razorhorse Capital’s private equity and M&A operations since May 2021 through internet research, data entry, call-note analysis, CRM management, and administrative support. I’m experienced with Google Workspace, Microsoft Office, Salesforce, HubSpot, Zendesk, ClickUp, Slack, Zoom, and Hubstaff, using these tools to manage workflows, maintain accurate records, collaborate with remote teams, and deliver tasks efficiently. At Upwork, I supported freelancers with payment, account management, and platform-related issues while providing practical guidance for navigating remote work. My experience spans investment research, customer support, business operations, transcription, and administrative coordination, and I’m comfortable learning new systems and adapting to different workflows. I’m also continuing to build my cybersecurity knowledge and am open to opportunities in operations, research, customer support, and administrative support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $104
Billed in all: $67,793$68k
$35 in the last 6 months
Across 46 contracts
Earnings, last 30 days
Skill rankings: Top 37% in English
Ranked by MRR among everyone on Upwork with the skill.
- #14Hausa20 freelancers · 🇳🇬 #13Top 70%🇳🇬#13 of 18
- #218Live Chat Software438 freelancers · 🇳🇬 #32Top 50%🇳🇬#32 of 64
- #3,030Google Workspace6,041 freelancers · 🇳🇬 #506Top 50%🇳🇬#506 of 766
- #3,489General Transcription8,318 freelancers · 🇳🇬 #103Top 42%🇳🇬#103 of 173
- #5,975Microsoft Office15,119 freelancers · 🇳🇬 #314Top 40%🇳🇬#314 of 561
- #6,263English17,148 freelancers · 🇳🇬 #230Top 37%🇳🇬#230 of 509
- #6,323Translation15,921 freelancers · 🇳🇬 #136Top 40%🇳🇬#136 of 207
- #6,864Email Support14,954 freelancers · 🇳🇬 #352Top 46%🇳🇬#352 of 662