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Hamza A.
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Hamza A.

Virtual Assistant | Customer Support Representative

I’ve supported Razorhorse Capital’s private equity and M&A operations since May 2021 through internet research, data entry, call-note analysis, CRM management, and administrative support. I’m experienced with Google Workspace, Microsoft Office, Salesforce, HubSpot, Zendesk, ClickUp, Slack, Zoom, and Hubstaff, using these tools to manage workflows, maintain accurate records, collaborate with remote teams, and deliver tasks efficiently. At Upwork, I supported freelancers with payment, account management, and platform-related issues while providing practical guidance for navigating remote work. My experience spans investment research, customer support, business operations, transcription, and administrative coordination, and I’m comfortable learning new systems and adapting to different workflows. I’m also continuing to build my cybersecurity knowledge and am open to opportunities in operations, research, customer support, and administrative support.

🇳🇬Kaduna, Nigeria$8/hr100% JSS5.00 (38)Since Jan 2019

Earnings and projects

MRR
$17

Last 6 months ÷ 6

World#166,509 / 412k
🇳🇬Country#6,843 / 13.8k
Revenue, last 30 days
$0

Last 6 months: $104

Total earnings
$67k

Billed in all: $68k

World#59,293 / 412k
🇳🇬Country#474 / 13.8k
Per project
$1.7k

$35 in the last 6 months

World#88,268 / 412k
🇳🇬Country#1,510 / 13.8k
Projects, last 6 months
3
100% fixed0% hourly
World#66,479 / 412k
🇳🇬Country#4,051 / 13.8k
Projects in all
40

Across 46 contracts

54% fixed46% hourly
World#75,668 / 412k
🇳🇬Country#1,770 / 13.8k

Earnings, last 30 days

$67.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$66k$67k$68k$69kOct 8Oct 23Nov 7

Skill rankings: Top 37% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Hausa20 freelancers · 🇳🇬 #13Top 70%
  2. #218Live Chat Software438 freelancers · 🇳🇬 #32Top 50%
  3. #3,030Google Workspace6,041 freelancers · 🇳🇬 #506Top 50%
  4. #3,489General Transcription8,318 freelancers · 🇳🇬 #103Top 42%
  5. #5,975Microsoft Office15,119 freelancers · 🇳🇬 #314Top 40%
  6. #6,263English17,148 freelancers · 🇳🇬 #230Top 37%
  7. #6,323Translation15,921 freelancers · 🇳🇬 #136Top 40%
  8. #6,864Email Support14,954 freelancers · 🇳🇬 #352Top 46%