Carolina D.

Customer Operations & Administrative Specialist | Email Support & CRM

Hi and welcome to my profile :) ! I’m an Operations and Administrative Support Specialist with experience in hospitality, travel agencies, and customer service operations. My background includes supporting clients, managing email communications and CRM systems, and coordinating daily processes to keep teams organized and efficient. As a former Team Lead, I also have experience supporting teams, improving workflows, and ensuring a high level of service. I’m known for being empathetic, detail-oriented, and a collaborative team player who enjoys helping teams and clients have a smooth and positive experience. My international work experience has helped me adapt to diverse cultures and appreciate the unique perspectives and personalities of the people I work with. Anything you need, I will do my best to assist you :) !