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Carolina D.
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Carolina D.

Customer Operations & Administrative Specialist | Email Support & CRM

Hi and welcome to my profile :) ! I’m an Operations and Administrative Support Specialist with experience in hospitality, travel agencies, and customer service operations. My background includes supporting clients, managing email communications and CRM systems, and coordinating daily processes to keep teams organized and efficient. As a former Team Lead, I also have experience supporting teams, improving workflows, and ensuring a high level of service. I’m known for being empathetic, detail-oriented, and a collaborative team player who enjoys helping teams and clients have a smooth and positive experience. My international work experience has helped me adapt to diverse cultures and appreciate the unique perspectives and personalities of the people I work with. Anything you need, I will do my best to assist you :) !

🇩🇴Santiago de los Caballeros, Dominican Republic$24/hr100% JSS5.00 (6)Since Jan 2019

Earnings and projects

MRR (estimate)
≈$533

An estimate from an earlier read

World#75,279 / 412k
🇩🇴Country#394 / 1,225
Revenue, last 30 days
$819

Last 6 months: $3.2k

World#49,123 / 412k
🇩🇴Country#273 / 1,225
Total earnings
$125k

Billed in all: $129k

World#29,947 / 412k
🇩🇴Country#58 / 1,225
Per project
$16k

$3.2k in the last 6 months

World#8,699 / 412k
🇩🇴Country#37 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇩🇴Country#338 / 1,225
Projects in all
8

Across 13 contracts

8% fixed92% hourly
World#223,562 / 412k
🇩🇴Country#325 / 1,225

Earnings, last 30 days

$129k+$765 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$128.0k$128.5k$129.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 14% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #132Operational Planning519 freelancers · 🇩🇴 #3Top 25%
  2. #165Hospitality & Tourism814 freelancers · 🇩🇴 #2Top 20%
  3. #678Spanish3,288 freelancers · 🇩🇴 #83Top 21%
  4. #749Client Management2,926 freelancers · 🇩🇴 #14Top 26%
  5. #794Slack3,033 freelancers · 🇩🇴 #20Top 26%
  6. #972List Building5,419 freelancers · 🇩🇴 #3Top 18%
  7. #1,250Calendar Management4,894 freelancers · 🇩🇴 #11Top 26%
  8. #1,325Email Management4,968 freelancers · 🇩🇴 #14Top 27%