Skip to content
BackNov 7
Silvia M.

Silvia M.

E-commerce Virtual Assistant | Customer Support

Looking for a brilliant virtual assistant to assist you with your eCommerce business? You are in the right place! These are all the tasks that I can help your business with: ✨ Email inquiries and customer support ✨ Order fulfillment with suppliers ✨ Handling tracking and returns/refunds ✨ Social Media engagement - messages, comments and moderation. To provide the best service and a smooth onboarding process with your business, these are the tool I am knowledgeable in: ✨ Shopify ✨ Etsy ✨Oberlo ✨Aliexpress ✨Printify ✨ Reamaze ✨Zendesk, Freshdesk ✨ Gorgias ✨Trello, Asana, Airtable

🇨🇷San Pedro, Costa Rica$17/hr95% JSS5.00 (7)Since Jan 2019
GlobeUpwork

Earnings and projects

MRR
$3.1k

Last 6 months ÷ 6

World#12,117 / 412k
🇨🇷Country#28 / 515
Revenue, last 30 days
$3k

Last 6 months: $19k

World#12,370 / 412k
🇨🇷Country#28 / 515
Total earnings
$147k

Billed in all: $153k

World#24,311 / 412k
🇨🇷Country#45 / 515
Per project
$15k

$9.3k in the last 6 months

World#9,558 / 412k
🇨🇷Country#29 / 515
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇨🇷Country#68 / 515
Projects in all
10

Across 17 contracts

12% fixed88% hourly
World#201,797 / 412k
🇨🇷Country#154 / 515

Earnings, last 30 days

$153k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$150k$152k$154kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Oberlo

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Oberlo186 freelancers · 🇨🇷 #1Top 2%
  2. #11Community Moderation605 freelancers · 🇨🇷 #1Top 2%
  3. #15Hiring Strategy297 freelancers · 🇨🇷 #2Top 5%
  4. #19Social Customer Service1,137 freelancers · 🇨🇷 #1Top 2%
  5. #40Trello2,262 freelancers · 🇨🇷 #2Top 2%
  6. #47Customer Engagement1,530 freelancers · 🇨🇷 #1Top 3%
  7. #104Customer Satisfaction3,986 freelancers · 🇨🇷 #2Top 3%
  8. #106Phone Support5,089 freelancers · 🇨🇷 #1Top 2%