Skip to content
BackNov 7
Bonie Andre P.
Upwork badge

Bonie Andre P.

Customer Success Specialist

Thanks for taking the time to check my portfolio. I'm dedicated and goal-orientated, with over 13 years of experience in customer service. I've worked with the top fortune companies in the US and Canada, dealing with retention, tech, sales, and customer service roles. My background lies in maintaining excellent customer relationships and providing outstanding service and support to meet and surpass expectations and requirements. I have managed customer communications and initiatives to improve customer service, satisfaction, and retention throughout my career. Through my experience, I have become adept in performing a breadth of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing customer service and satisfaction. I am ready to be interviewed to showcase my skills and qualities with an assurance that if hired, I would always live up to the employer's expectations. Therefore, I am ready to start as soon as possible.

🇵🇭Iloilo City, Philippines$10/hr100% JSS4.99 (11)Since Feb 2019

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,192 / 412k
🇵🇭Country#2,504 / 56.3k
Revenue, last 30 days
$2k

Last 6 months: $12k

World#20,899 / 412k
🇵🇭Country#2,498 / 56.3k
Total earnings
$144k

Billed in all: $149k

World#24,949 / 412k
🇵🇭Country#2,637 / 56.3k
Per project
$16k

$12k in the last 6 months

World#8,438 / 412k
🇵🇭Country#1,783 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
9

Across 20 contracts

20% fixed80% hourly
World#212,270 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$149k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$146k$148k$150kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 4% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Backup Administration113 freelancers · 🇵🇭 #2Top 6%
  2. #43Order Entry618 freelancers · 🇵🇭 #30Top 7%
  3. #187Customer Retention2,511 freelancers · 🇵🇭 #57Top 7%
  4. #244Telemarketing4,857 freelancers · 🇵🇭 #99Top 5%
  5. #292Customer Satisfaction3,986 freelancers · 🇵🇭 #133Top 7%
  6. #668Microsoft Office15,119 freelancers · 🇵🇭 #214Top 4%
  7. #715Technical Support11,267 freelancers · 🇵🇭 #319Top 6%
  8. #1,209Customer Support20,101 freelancers · 🇵🇭 #531Top 6%