Vida Joy N.

Are you looking for someone who can bring structure, organisation, and reliable support to your business? I’m an experienced Operations Manager and Administrative Professional with over 10 years of experience supporting executives, clients, and growing businesses. I help manage the day-to-day details so business owners can focus on their bigger priorities. I can support you with: • Executive and administrative assistance • Email, calendar, and task management • Client onboarding and customer support • CRM setup and pipeline management • Workflow automation and integrations • SOP, process, and database creation • Project coordination and team follow-ups • Research, reporting, and data management • Presentations, workbooks, and business documents I’m proficient in ChatGPT, Claude, Base44, GoHighLevel, Zapier, Outlook, Microsoft 365, Google Workspace, Notion, Loom, and Canva. In my current role, I oversee backend operations for a coaching and technology business. I manage client onboarding, CRM workflows, automations, documentation, projects, invoices, marketing support, and internal systems. I’m proactive, detail-oriented, dependable, and comfortable working independently. If you need someone who can organise moving parts, improve processes, and keep your operations running smoothly, I’d be happy to support your business.