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Rosalio T.
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Rosalio T.

Customer Support & Cold Calling VA | Inbound/Outbound | Sales, Billing

Need someone who can handle your leads, talk to your customers, and keep your operations running smoothly without constant supervision? That’s exactly what I do. I’m a results-driven virtual assistant specializing in cold calling, customer support, and Shopify operations. I don’t just complete tasks; I help businesses convert more leads, respond faster, and stay organized behind the scenes. With proven experience in real estate cold calling, I’ve managed high-volume outreach, qualified leads, and consistently handled follow-ups with confidence. I know how to keep conversations natural, overcome objections, and move prospects closer to a decision. On the eCommerce side, I’ve supported Shopify stores with product uploads, order tracking, and basic SEO—making sure everything runs efficiently and customers stay satisfied. I also handle customer service across phone, email, and chat with a focus on speed, clarity, and professionalism. What I bring to your business: • Consistent lead generation & follow-ups • Confident phone communication (not script-dependent) • Fast, reliable customer support • Organized backend support for Shopify stores • Strong attention to detail and accountability If you’re looking for someone who can take ownership, communicate well, and deliver results without hand-holding, I'm ready to step in. Let’s get to work.

🇵🇭Dipolog, Philippines$17/hr100% JSS5.00 (2)Since Feb 2019

Earnings and projects

MRR
$757

Last 6 months ÷ 6

World#60,376 / 412k
🇵🇭Country#11,851 / 56.3k
Revenue, last 30 days
$694

Last 6 months: $4.5k

World#54,016 / 412k
🇵🇭Country#11,701 / 56.3k
Total earnings
$6.5k

Billed in all: $6.8k

World#232,962 / 412k
🇵🇭Country#36,961 / 56.3k
Per project
$1.3k

$757 in the last 6 months

World#105,124 / 412k
🇵🇭Country#20,198 / 56.3k
Projects, last 6 months
6
0% fixed100% hourly
World#34,407 / 412k
🇵🇭Country#2,063 / 56.3k
Projects in all
5

Across 7 contracts

0% fixed100% hourly
World#266,044 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$6.8k+$694 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.0k$6.5k$7.0kOct 9Oct 24Nov 8

Skill rankings: Top 18% in Cold Email

Ranked by MRR among everyone on Upwork with the skill.

  1. #291Outbound Call1,218 freelancers · 🇵🇭 #170Top 24%
  2. #369Cold Email2,025 freelancers · 🇵🇭 #78Top 18%
  3. #651Customer Retention2,511 freelancers · 🇵🇭 #270Top 26%
  4. #676Appointment Scheduling3,126 freelancers · 🇵🇭 #325Top 22%
  5. #972Outbound Sales4,644 freelancers · 🇵🇭 #467Top 21%
  6. #1,321Cold Calling6,565 freelancers · 🇵🇭 #656Top 20%
  7. #1,515HubSpot6,807 freelancers · 🇵🇭 #297Top 22%
  8. #2,803Technical Support11,267 freelancers · 🇵🇭 #1,648Top 25%