Rosalio T.
Customer Support & Cold Calling VA | Inbound/Outbound | Sales, Billing
Need someone who can handle your leads, talk to your customers, and keep your operations running smoothly without constant supervision? That’s exactly what I do. I’m a results-driven virtual assistant specializing in cold calling, customer support, and Shopify operations. I don’t just complete tasks; I help businesses convert more leads, respond faster, and stay organized behind the scenes. With proven experience in real estate cold calling, I’ve managed high-volume outreach, qualified leads, and consistently handled follow-ups with confidence. I know how to keep conversations natural, overcome objections, and move prospects closer to a decision. On the eCommerce side, I’ve supported Shopify stores with product uploads, order tracking, and basic SEO—making sure everything runs efficiently and customers stay satisfied. I also handle customer service across phone, email, and chat with a focus on speed, clarity, and professionalism. What I bring to your business: • Consistent lead generation & follow-ups • Confident phone communication (not script-dependent) • Fast, reliable customer support • Organized backend support for Shopify stores • Strong attention to detail and accountability If you’re looking for someone who can take ownership, communicate well, and deliver results without hand-holding, I'm ready to step in. Let’s get to work.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.5k
Billed in all: $6,848$6.8k
$757 in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Cold Email
Ranked by MRR among everyone on Upwork with the skill.
- #291Outbound Call1,218 freelancers · 🇵🇭 #170Top 24%🇵🇭#170 of 657
- #369Cold Email2,025 freelancers · 🇵🇭 #78Top 18%🇵🇭#78 of 304
- #651Customer Retention2,511 freelancers · 🇵🇭 #270Top 26%🇵🇭#270 of 941
- #676Appointment Scheduling3,126 freelancers · 🇵🇭 #325Top 22%🇵🇭#325 of 1,416
- #972Outbound Sales4,644 freelancers · 🇵🇭 #467Top 21%🇵🇭#467 of 2,087
- #1,321Cold Calling6,565 freelancers · 🇵🇭 #656Top 20%🇵🇭#656 of 3,198
- #1,515HubSpot6,807 freelancers · 🇵🇭 #297Top 22%🇵🇭#297 of 1,118
- #2,803Technical Support11,267 freelancers · 🇵🇭 #1,648Top 25%🇵🇭#1,648 of 6,366