Bernadith T.
Guest Support & Property Management Assistant
I help Property Management, Owners and Airbnb/Vrbo hosts manage guest communication, bookings, and day-to-day operations so they can increase occupancy, improve guest experience, and run their properties smoothly. With 5+ years of experience in Short-Term Rental (STR) and Property Management, I support property owners and managers in optimizing listings, improving reviews, and streamlining operations across multiple platforms. Services I Offer: * Listing setup, optimization & management (Airbnb / Vrbo) * Guest communication support * Reservation & calendar management * Channel management & synchronization * Dynamic pricing support * Review management & issue resolution * Cleaner & vendor coordination * Check-in / check-out coordination * Automation & SOP creation Why clients work with me: * 5+ years STR experience * Strong focus on guest satisfaction & 5-star reviews * Organized, proactive, and detail-oriented * Skilled in operations and workflow automation * Reliable support for both guests and hosts If you need a dependable Airbnb Virtual Assistant or STR operations support to help you save time and improve guest experience, I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $163,123$163k
$1.6k in the last 6 months
Across 9 contracts
Across 35 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Calendar Management
Ranked by MRR among everyone on Upwork with the skill.
- #10Rental Agreement113 freelancers · 🇵🇭 #2Top 9%🇵🇭#2 of 31
- #31Property Management Software491 freelancers · 🇵🇭 #11Top 6%🇵🇭#11 of 139
- #44Travel & Hospitality1,231 freelancers · 🇵🇭 #10Top 4%🇵🇭#10 of 261
- #129Property Management2,036 freelancers · 🇵🇭 #49Top 6%🇵🇭#49 of 856
- #158Calendar Management4,894 freelancers · 🇵🇭 #57Top 3%🇵🇭#57 of 1,947
- #663Email Communication14,123 freelancers · 🇵🇭 #319Top 5%🇵🇭#319 of 6,862
- #1,178Administrative Support27,851 freelancers · 🇵🇭 #529Top 4%🇵🇭#529 of 12,707