Muhammad H.

⭐⭐⭐⭐⭐ A Certified Chat and Phone Support Virtual Assistant A highly competent customer success manager and customer support agent with a proven track record of delivering exceptional support while ensuring timely completion of projects. 👨🏻‍💻Core competencies 🖱️🖥️ Customer Care Service: Phone, Email, Chat. 🚀 Business Administration Tasks. 🚀 Project Management. 🚀 After Sales Services. 🚀 Community management|Social media|Managing comments|Brand positivity. 🚀 Managing Customers Account: Onboarding + Customers Data + Profile. 🚀 Data Entry Services: Spreadsheet + Google Suite. 🚀 Automotive Knowledge. 🚀 E-commerce: product management, inventory, invoices, and order tracking. 🚀 Spanish (beginner) + English + Urdu + Hindi + Punjabi 🚀Personal Administration. 🕑 Available and productive in all time zones. Telemarketing has been my bread and butter since I joined the field back in 2011. Communicating with new and potential clients, especially via cold calls, is a special skill that I acquired, and it is what enables me to generate sales and set appointments. Being polite and to the point. Delivering your message to the client in the minimum amount of time in an engaging manner, keeping in mind that the person I'm trying to engage on the phone might be busy and still getting my message through, is the goal that is always fulfilled. Working with data and analyzing stuff is a skill I gained in university while doing my Bachelor's in Business and Administration and while setting up my father's business for the online world. In the end, when marketing your product via telephone, you can't read the body language of the potential client, but the voice and the background noise give you all your cues.