Leslie M.

🏀 The MVP Virtual Assistant you've been looking for 🏆 Upwork Top 3% | 100% SUCCESS 🌟 6+ years of Virtual Assistance Experience 🏅Over the past 6 years, I have worked with numerous Clients, and I have been able to submit quality work for their company. 🏆 Here's how I will improve your business 👇👇👇 🔥 𝙍𝙚𝙘𝙧𝙪𝙞𝙩𝙢𝙚𝙣𝙩 𝙏𝙚𝙖𝙢 𝙇𝙚𝙖𝙙 / 𝙎𝙖𝙡𝙚𝙨 & 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 I specialize in leading recruitment and sales teams, driving performance, and ensuring consistent results. I manage day-to-day operations, streamline workflows, and support business growth by aligning team efforts with company goals. With hands-on experience in staffing and sales environments, I focus on improving efficiency, training team members, and delivering high-quality service to clients. ♦ Team Leadership & Training ♦ Sales Performance Management ♦ Operations & Workflow Optimization ♦ KPI Tracking & Reporting ♦ Client Relationship Management 🔥 𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙎𝙚𝙩𝙩𝙚𝙧 / 𝘾𝙤𝙡𝙙 𝘾𝙖𝙡𝙡𝙚𝙧 I help businesses generate opportunities by reaching out to potential clients, qualifying leads, and booking high-quality appointments. I bring confidence, clarity, and consistency to every call. My approach is focused on building rapport, handling objections, and converting conversations into real business opportunities. ♦ Outbound Calling (B2B & B2C) ♦ Lead Qualification ♦ Appointment Scheduling ♦ Script Handling & Objection Handling ♦ CRM Updates & Follow-ups 🔥 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 & 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙍𝙊 I ensure clients stay satisfied, supported, and retained. From handling inquiries to resolving issues, I focus on delivering a seamless customer experience that builds long-term relationships. I’ve supported businesses across recruitment, sales, and service industries by maintaining strong communication and solving problems efficiently. ♦ Client Support & Retention ♦ Issue Resolution ♦ Multi-channel Communication ♦ CRM Management ♦ Customer Experience Improvement 🔥 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 / 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙏 I provide high-level administrative and operational support to executives, ensuring smooth daily operations and effective time management. From calendar coordination to document handling, I maintain organization, accuracy, and confidentiality in all tasks. ♦ Calendar & Schedule Management ♦ Email & Communication Handling ♦ Meeting Coordination & Documentation ♦ Data Entry & Reporting ♦ Confidential Document Handling 🔥 𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣 & 𝙎𝙖𝙡𝙚𝙨 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 I support business growth by identifying potential clients, generating leads, and assisting sales teams in building strong pipelines.I combine research, outreach, and follow-ups to turn prospects into opportunities. ♦ Prospect Research ♦ Lead Generation ♦ Pipeline Support ♦ CRM Management ♦ Sales Support 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐈'𝐦 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧: ✅ Apollo 🚀 ✅Pipedrive 🚀 ✅Podio 🚀 ✅Hubspot 🚀 ✅Zoho 🚀 ✅Toky 🚀 ✅Aircall🚀 ✅Ringover🚀 ✅LINKEDIN SALES NAVIGATOR 🚀 ✅Google Workspace 🚀 ✅LinkedIn 🚀 ✅ Zoom 🚀 ✅Skype 🚀 ✅Indeed 🚀 ✅Upwork 🚀 ✅Microsoft Office 🚀 ✅ZipRecruiter 🚀 ✅Virtual Landline🚀 ✅Instantly🚀 ✅Quick Talk ✅Brevo ✅Outlook