Eric K.
Virtual Assistant | Social Media Manager | Customer Service Rep
Are you a Solopreneur/start-up overwhelmed with the surfeit of tasks that it takes to keep up with your business/passion? Let me help - I’m equal parts creative and techy I bring 10+ years of experience to the table from diverse niches. I thrive on learning new software, and systems, and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I’m a bit obsessed with creating business systems and harnessing the amazing tools for online automation that fit your business and will keep it humming without taking over your life. Ready to let go of doing it all yourself? Let’s talk! Skills: ✅Website Support 👉Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking. 👉WordPress (using page builder Thrive Architect, Elementor), all in one website platforms - Wix, Weebly, SquareSpace, Showit.) 👉Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, Omnify, Simplybookme) ✅Workflow, systems, and process improvement 👉Online forms to make your business run smoother. (Machform, Paperform, Typeform, Google forms) 👉Project and Task management (Trello, Slack, Monday. com) 👉Digital asset organization and management. (Google suite, Dropbox, Trello, Evernote, Lightroom) 👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations. ✅Marketing 👉Email marketing setup and implementation. (Active Campaign, Mailchimp) 👉Pinterest Marketing - set up and support. 👉Marketing automation - building opt-in, thank you, sales, and order pages. (Website page builders or stand-alone tools) 👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey) 👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva) ✅E-commerce 👉 Shopify (order fulfillment, refunds processing, Email handling) 👉eBay , Alibaba, Amazon management ✅Customer Service 👉 Email / Live chat support 👉social media handling 👉call /SMS Support 👉 Zendesk If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.5k
Billed in all: $103,702$104k
$4.5k in the last 6 months
Across 47 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Content Writing
Ranked by MRR among everyone on Upwork with the skill.
- #21Providing Information to Callers101 freelancers · 🇰🇪 #2Top 21%🇰🇪#2 of 3
- #544Product Knowledge2,128 freelancers · 🇰🇪 #6Top 26%🇰🇪#6 of 18
- #1,043Customer Satisfaction3,986 freelancers · 🇰🇪 #6Top 26%🇰🇪#6 of 40
- #1,324Cold Calling6,565 freelancers · 🇰🇪 #2Top 20%🇰🇪#2 of 11
- #1,577Phone Communication6,538 freelancers · 🇰🇪 #15Top 24%🇰🇪#15 of 46
- #1,738Ecommerce8,441 freelancers · 🇰🇪 #4Top 21%🇰🇪#4 of 29
- #2,398Content Writing23,843 freelancers · 🇰🇪 #34Top 10%🇰🇪#34 of 644
- #2,853Online Chat Support11,528 freelancers · 🇰🇪 #13Top 25%🇰🇪#13 of 81