Ciro H.

-Experience in customer service through tickets and live chats. -Ability to handle 12 tickets per hour. -Experience using the ZENDESK tool. -Highly focused on objectives, proactive, with good development of interpersonal relationships with superiors, peers, suppliers, customers and collaborators. -Ability to synthesize big data (quantitative and qualitative). -Ability to manage multiple tasks, set priorities and monitor ongoing results. LANGUAGES -English Advanced. -Spanish (Native). I am a hardworking with customer service experience, able to multi-task and prioritize duties, looking to work for a suitable online company, I work well under pressure and I am available to work at anytime 24 hours a day the 7 days of the week, would work on weekends and holidays with no problem.