Ryan M.

I’m a Business Administration graduate with nearly a decade of experience in the BPO industry, specializing in Telemarketing, Customer Service, and Workforce Management. For the past 8+ years, I’ve successfully transitioned to remote work, supporting multiple startups and growing businesses across e-commerce, real estate, SaaS, and professional services. Here’s how I can help your business thrive: ✅ Telemarketing & Sales Support – 8+ years of outbound/inbound experience, skilled at building rapport and driving conversions. ✅ Shopify & Virtual Assistance – 8+ years managing online stores, handling admin tasks, and providing reliable customer support. ✅ Workforce & Project Management – 5 years as a Workforce Analyst and Project Manager, ensuring smooth operations and process efficiency. ✅ Customer Service Excellence – Professional English communication (written & verbal) with proven ability to handle diverse client needs. I’m a persistent self-starter and problem solver who thrives with minimal supervision. My clients describe me as detail-oriented, resourceful, and proactive. I am someone who doesn’t just “do tasks” but makes sure goals are achieved. Whether you need someone to manage your day-to-day operations, keep your customers happy, or provide sales and admin support, I can be your reliable right hand. Let’s work together to take your business to the next level. 🚀