Ana Marie B.

Hello, I'm an experienced Administrative Virtual Assistant with nearly 10 years of professional experience providing administrative, customer service, data management, and operational support to businesses in healthcare and corporate environments. Most recently, I worked as an Administrative Officer for an Australian healthcare provider, where I supported daily clinic operations by managing patient appointments, practitioner calendars, medical documentation, email correspondence, and administrative workflows. Working remotely, I collaborated with healthcare professionals to ensure smooth operations while maintaining accuracy, confidentiality, and exceptional customer service. Prior to that, I gained extensive experience in data entry and business process support, handling large volumes of customer and business data with precision while assisting clients through email and administrative channels. Here's how I can help your business: ✔ Administrative Support ✔ Virtual Assistance ✔ Calendar & Appointment Management ✔ Email & Inbox Management ✔ Customer Service (Email, Phone & Chat) ✔ Data Entry & Database Management ✔ Document Preparation & File Management ✔ Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) ✔ Microsoft Office (Word, Excel, Outlook, PowerPoint) ✔ Medical & Healthcare Administration ✔ Online Research ✔ CRM & Practice Management Systems 🛠️ Software & Tools Xestro Timely Health Link Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets, Google Drive) Microsoft Offices Voxer WhatsApp Trustpilot I am organized, detail-oriented, proactive, and committed to delivering high-quality work with minimal supervision. I value clear communication, meeting deadlines, and building long-term relationships with clients. Whether you need someone to manage administrative tasks, organize your schedule, provide excellent customer support, or keep your operations running smoothly, I'm ready to help. Let's discuss how I can support your business and become a valuable member of your team.