Rochelle W.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have worked as a Customer Experience Specialist/ Virtual Assistant for over 5 years. In that time, I have offered, phone, email, and chat support, data entry, and done appointment setting for customers both within and outside the United States. Between the years 2014 and 2019, I completed courses in Customer Service, Administrative Assistance, Customer Engagement, and Business Management at the HEART Trust NTA in Jamaica. I am skilled in communication, data entry, time management and have become versed in applications like Google Applications, Zendesk, Asana, etc. I also value continuous improvement and pride myself in learning new skills and how to use new applications to increase efficiency.