Queen G.

## CAREER HIGHLIGHTS - Improved the hiring process for Romexterra Restoration, increasing the number of hires from 18 in three years to 72 hires in 2024 and 2025. - Maintained a strong retention record for candidates placed at I.T. Matters Inc. and 7 Leaves Cafe, with placements dating back to 2021 still contributing to their respective companies. - Led the selection and implementation of an Applicant Tracking System (ATS) to make recruitment more organized, improve the hiring process, and provide a better experience for candidates. - Learned the Patient Care Coordinator role at Contact Medical on my own, adapted to the healthcare industry, and helped improve documentation, service note verification, and visit counts after a period of declining performance. - Identified financial and inventory discrepancies at Turkey Leg Hut that needed further checking and reconciliation. - Handled recruitment for Contact Medical, helping find and hire occupational therapists (OTs), physical therapists (PTs), nurses, and certified nursing assistants (CNAs) to support the company's staffing needs.