Guillermo D.
IT Specialist | Microsoft 365, Exchange Online & Teams Expert
I'm a Top Rated IT Specialist and IT Coordinator with 13+ years in technical support and 8+ years supporting Microsoft 365 for businesses across the US, LATAM and EMEA. I can help you with: Exchange Online: mail flow, mailboxes, permissions, message trace, Outlook issues Microsoft Teams, SharePoint Online and OneDrive: setup, access, sync and sharing Entra ID (Azure AD): user onboarding/offboarding, licenses, MFA and Conditional Access Microsoft 365 Copilot and Google Workspace support Remote IT support: Windows, Active Directory, DNS, printers, networks IT coordination: SaaS integrations and workflows. Why work with me: - 100% Job Success and Top Rated, with a track record on Upwork - Fast response and clear communication, in English or Spanish - Experience with enterprise and commercial clients at every support level
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $18k
Billed in all: $43,067$43k
$9.2k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Adobe Photoshop Elements
Ranked by MRR among everyone on Upwork with the skill.
- #4Adobe Photoshop Elements262 freelancers · 🇳🇮 #1Top 2%🇳🇮#1 of 1
- #10Bilingual Education580 freelancers · 🇳🇮 #2Top 2%🇳🇮#2 of 32
- #14Desktop Support317 freelancers · 🇳🇮 #1Top 4%🇳🇮#1 of 3
- #30Computer Network930 freelancers · 🇳🇮 #1Top 3%🇳🇮#1 of 5
- #34Microsoft Exchange Online984 freelancers · 🇳🇮 #4Top 3%🇳🇮#4 of 19
- #41Microsoft Teams1,293 freelancers · 🇳🇮 #2Top 3%🇳🇮#2 of 12
- #261Technical Support11,267 freelancers · 🇳🇮 #6Top 2%🇳🇮#6 of 185
- #265Microsoft Office15,119 freelancers · 🇳🇮 #4Top 2%🇳🇮#4 of 111