Guillermo D.
IT Customer Support Specialist
Hi, well here's some of my Core IT Expertise Microsoft 365 & Exchange Online Administration, Security & Troubleshooting Google Workspace Administration & Microsoft 365 Migrations Email Security, Mail Flow & Deliverability — SPF, DKIM, DMARC, DNS Microsoft Entra ID (Azure AD), MFA, Identity & Access Management Windows & Mac Administration, Security & Troubleshooting Backup Management, Disaster Recovery & Data Recovery Server Administration, Deployment & Infrastructure Support SharePoint Administration & Microsoft 365 Services IT Security Assessment, Policy Review & Hardening Email Migrations & Third-Party Application Integrations Help Desk Management, Escalation & Remote Technical Support Autotask & IT Ticketing / Service Management Multi-client IT Support — approximately 100 business environments Cost Optimization, Licensing Review & IT Environment Assessment Hardware, Software & OS Deployment/Migration
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $29k
Billed in all: $300,911$301k
$29k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 0.44% in Customer Support
Ranked by MRR among everyone on Upwork with the skill.
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