Mary Joy A.

I help business owners, coaches, content creators, and e-commerce brands streamline their operations, elevate their visuals, and manage their digital platforms smoothly. With extensive experience across design, social media, Etsy store operations, community management, automations, and backend tech, I provide full-service support that keeps your business running—even while you’re offline. ✨ My Core Skills ✅Administrative & Client Support ・General admin assistance ・Email management + customer support (Gmail, Flodesk) ・Webinar preparation and backend coordination ✅Graphic Design & Brand Assets (Adobe Photoshop + Canva) ・Social media graphics + templates ・Event posters & promotional materials ・Media kits, brand decks, social media covers ・Print flyers, business cards, merch designs ・Print-on-demand product design ・Thumbnails, worksheets, class slides, Canva presentations ✅ Video Editing ・Short-form video editing for Reels, TikTok, and YouTube Shorts ・CapCut expert (timing, transitions, text styles, color grading) ✅Social Media Management ・Content planning, ideation, and post creation ・Scheduling posts + analytics via Metricool ・Light engagement + community responses ・Platforms: Instagram, TikTok, YouTube, Facebook, Spotify Podcast ✅ Course & Community Support ・Course setup + updates in ThriveCart ・Course + community management in Heartbeat ・Member support, discussions, and community moderation ✅ Funnels, Websites & Tech Systems ・Landing pages, sales pages, funnels (Systeme.io, WordPress) ・Brand consistency, formatting, and optimization ✅ Automation & Integration Expertise ・Automations using Zapier & Pabbly ・Text campaign setups via SimpleTexting ・Backend workflow creation across multiple tools ✅ Etsy Store Management (E-commerce Support) ・Customer support (messages, order inquiries, issue resolution) ・Managing product listings & updates ・POD coordination (print-on-demand products) ・Tracking orders, refunds, and customer communication ・Ensuring smooth day-to-day store operations ✨ What You Get Working With Me ✅Clear communication and reliable support ✅Proactive problem-solving + tech-savvy execution ✅High-quality design work with strong brand consistency ✅Organized systems and efficient workflows ✅A VA who can independently handle tasks and figure things out fast ✅A dependable partner invested in your brand’s long-term success ✨ Tools ・ Adobe Photoshop ・ Canva ・ Descript ・ Capcut ・ Canva ・ Metricool ・ YouTube ・ Instagram ・ Facebook ・ Google Workspace (Drive, Docs, Sheets, Etc.) ・ Slack ・ Gmail ・ Thrivecart ・ Heartbeat ・ WordPress (Divi Builder) ・ Asana ・ Zoom ・ Spotify for Podcasters ・ Flodesk ・ Systeme.io ・ Riverside.fm ・ AI tools If you’re looking for a well-rounded, highly skilled Virtual Assistant who can manage design, social media, e-commerce, automations, content, and operations, I’d love to support your business and help it grow.