Cheery Mae P.

Hello! I'm Cheery, a dedicated and detail-oriented Administrative Assistant with over 3 years of professional experience in customer service, team leadership, and administrative support. My background has equipped me with strong organizational, communication, and problem-solving skills that help businesses stay organized and operate efficiently. Throughout my career, I have managed daily operations, handled customer inquiries, coordinated with teams, maintained accurate records, and ensured tasks were completed efficiently and on time. As a Team Lead for over two years, I developed strong leadership skills by coaching team members, managing workflows, and supporting day-to-day operations to achieve business goals. My skills include: Administrative Support Calendar and Email Management Data Entry and Record Management Document Preparation and Organization Customer Support Team Coordination CRM Management Internet Research Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive, Calendar) Time Management Communication and Problem Solving Attention to Detail Multitasking and Task Prioritization Professional Highlights: -Recognized as a Top Agent for six consecutive months for delivering exceptional customer service and consistent performance. -Served as a Team Lead for more than two years, mentoring team members and improving team productivity. -Assisted with staff training, performance monitoring, and workflow management. -Maintained organized records, prepared reports, and ensured administrative tasks were completed accurately and on schedule. -Built strong relationships with customers by providing professional, empathetic, and solution-focused support. I am highly organized, dependable, and proactive. I enjoy helping businesses stay organized by managing administrative tasks, coordinating daily operations, and providing reliable support so business owners can focus on growing their business. I am seeking an Administrative Assistant opportunity where I can contribute my organizational skills, attention to detail, and commitment to excellence while continuing to grow professionally and support the success of the organization.