Janine D.

I’m an experienced Virtual Assistant with a strong background in executive support, property management in both commercial, residential and self storage facilities, and team management. I’ve supported real estate brokers and managed virtual assistants and office staff—ensuring smooth operations across administrative, real estate transactions, accounting, marketing, and property-related tasks. I specialize in AppFolio and offer expert-level support and consultation to help streamline property management workflows. I also have hands-on experience managing self-storage facilities, giving me a comprehensive understanding of day-to-day operations, tenant coordination, and facility oversight. In addition to admin and property tasks, I create engaging social media content, including short-form videos, blogs, and marketing assets that help boost brand visibility and engagement. If you're looking for a detail-oriented, tech-savvy VA—or need support from an AppFolio and property management expert—Send me a message! 🔹Skills & Services 🏢 Property & Self-Storage Management -AppFolio expert: tenant screening, rent collection, maintenance coordination -Lease creation, move-in/move-out processing, lease addendums -Tenant ledger analysis ensuring rent is collected on time and lease is alligned with lease agreement. -Onboarding and offboarindg of residential, commercial, and self-storage tenants/units. -Vendor coordination, work order scheduling, preventative maintenance planning -Budget & cash flow analysis, monthly owner reports -Light accounting: invoice/payables entry, owner distribution, propety cash flow analysis 🧩 Administrative & Executive Support - Calendar management -Email and communication handling -Process improvement & workflow optimization -Forms, templates, letters, and announcement creation -Team coordination & staff oversight 📣 Marketing & Content Creation -Social media strategy and management -Short-form video creation for platforms like Facebook Reels, TikTok, and YouTube Shorts -Writing blogs, newsletters, and marketing copy -Designing flyers, graphics, and social media content 💬 Communication & Client Relations Phone handling, tenant inquiries, and owner communication Professional and empathetic conflict resolution 🔹 Tools & Platforms I Use Property Management: AppFolio, RealNex, ClientLook, HubSpot, Buildium Project Management: Asana Accounting & Finance: QuickBooks, Baselane Marketing & Content: Mailchimp, Canva, Creator.io, Meta Business, Agorapulse, Loomly AI & Content Creation: ChatGPT Productivity: Google Docs/Sheets, Microsoft Office Suite (Word, Excel, PowerPoint)