Jatin P.

Experienced MSP professional with 7+ years of expertise in Autotask administration, reporting, and billing. I specialize in creating custom live reports, dashboards, workflows, and SLA configurations that help MSPs streamline operations and improve visibility. My background includes 4+ years as a Billing Manager, integrating Autotask tickets, contracts, and subscriptions with QuickBooks for accurate invoicing and financial reporting. I’ve also managed Autotask data migration projects, developed tech scorecards combining live reports with Excel, and provided backend support for consultants to resolve client issues and optimize system performance. Key strengths: • Autotask PSA Administration – dashboards, workflows, SLA setup, email processors • Reporting & Analytics – custom live reports, Excel integration, scorecards • Billing & Invoicing – QuickBooks, recurring billing, contract management • Data Migration – import/export of tickets, notes, time entries, clients, and contacts I deliver detail‑driven solutions that reduce errors, improve efficiency, and give MSPs and their teams clarity in daily operations.