Gladys G.

I worked in shipping global business for the last 6 years, which has helped me gain unique and different skills to execute customer satisfaction, this includes administrative, database, & online platform management. I am also well-versed when it comes to reports, basic Excel functions, and data management. Key Accountabilities Customer Service, Logistics Coordination, Sales Support Communicate with vendors, customers, freight forwarders, customs brokers Arrange and coordinate logistics for shipments (import/export/domestic) by a variety of shipping methods (Ocean/Air/Truck/Courier) Obtain freight quotes for the most cost-efficient and price-competitive way of shipping Maintain and create shipping documents for import/export/domestic shipments with accuracy Issue purchase orders and process invoices for vendors Process purchase orders, sales orders and issue invoices to customers Assist with monitoring credit line limits and past due invoices working in conjunction with A/R Prepare monthly reports Follow company procedures and rules, and be in compliance with regulations of international trading, work with Legal or Compliance Coordinator, if necessary Handle damaged goods inquiries and process insurance claims promptly Input various transactions in system (Invoice, Credit Memo, Debit Note etc.) Inventory Control and Forecast Prepare releases for warehouse Monitor inventory levels and report instances to avoid aged inventory Perform monthly inventory reconciliations for multiple warehouses Obtain forecasts from customers and plan order quantity for inventory Prepare forecast for vendors Function as backup for the team in absence of another member as assigned by management Monitor hazardous material classifications and preparation of related documentation for shipping purposes To file Importer Security Filing (ISF) s, timely with assigned brokers To handle new business accounts as assigned by management Other projects and duties may be assigned depending on the department necessity and business operations Key Qualifications Solid knowledge of import/export/domestic LOGISTICS, Inventory Control and related Customer Service, Load Boards, DAT Posting Proficiency in a variety of computer applications: Sage 300 (Accpac) or any other accounting system, Microsoft Word, Excel, Outlook, Power Point, SAP ERP RP1, AFLS, Salesforce Good communication skills (speaking/reading/writing) in English language Available to work overtime as needed by the company Strong Teamwork skills ------------------------------------------------------------------------------------------ I worked with several law firms based in the US. My experience helped me to develop my skills in multi-tasking, time management, communication, and problem-solving. I work with integrity and dedication. I can work with minimal supervision and has strong attention to detail. I have experience and knowledge in handling admin tasks such as email and file management, drafting correspondence, document formatting/automation, workflow automation, data entry, scheduling, and some billings. The tools I'm proficient with are Clio, Lawcus, PracticePanther, MS Office, and Google Suite. I'm also familiar with PDFFiller, MailChimp, Zapier, Salesforce and Canva. LEGAL FUNCTIONS Proofread contracts, agreements and other legal documents prepared by the Legal Manager and Senior Director, Country Legal prior to printing and routing; Print and route contracts and other documents for signature of signatories. Assist the Legal Manager with regard to the legal and regulatory compliance Monitor and updates the Legal Manager and Senior Director, Country Legal on the status of contracts and other documents; Update Excel File of Contract Monitoring Follow up status on-going contracts to ensure execution. ADMINISTRATIVE AND CLERICAL FUNCTIONS Assist and monitor day to day activities of Legal Services Department; Handle administrative requests from managers Organize and schedule appointments and meetings Assist in filing of Legal documents and contracts Maintain and records all incoming and outgoing documents; Ensure that all sensitive documents and information are received stored/kept and transmitted confidentially; Together with Department Document Control Custodian, organize filing system for all internal and external documents of Legal Services Department; Works collaborately with other internal departments such as Finance, IT, Sales Team, Human Resources and Supply Chain to facilitate cooperation and harmony of functions and duties; Handle the Department’s office supplies requirements; Ensure that all other requirements of the Senior Director, Country Legal are fully met (i.e. documents availability, reminders on appointments, follow-ups on pending tasks, prompt and accurate relaying of messages, general upkeep and maintenance of the office); Log and monitor request for legal services; and, Perform such other duties as maybe assigned from time to time. Regards, Gladys