Martin S.

Are you looking for a reliable, HIPAA-aware Healthcare Virtual Assistant who can manage patient intake, streamline administrative workflows, and handle complex insurance verifications with accuracy and empathy? I specialize in providing end-to-end administrative and patient coordination support for healthcare practices, medical centers, and mental health/psychiatric clinics. With hands-on experience navigating fast-paced BPO environments and US-based healthcare operations, I help practitioners focus on patient care while I keep the back-office running smoothly. Core Expertise: Patient Intake & Care Coordination: Managing incoming calls, patient intake forms, appointment scheduling, and patient follow-ups. Insurance & Authorization: Eligibility verification, claims handling, and benefits confirmation. EMR / EHR Proficiency: Skilled in platforms like eClinicalWorks, managing patient records, data entry, and updates accurately. Mental & Behavioral Health Support: Experienced in sensitive intake processes, empathetic patient interaction, and administrative routing for psychiatric care. Administrative & CRM Support: Managing email correspondence, calendar organization, Google Workspace, MS Office, and CRM updates. Whether you need full-time intake support or a dedicated Virtual Assistant to handle daily patient communications, I am here to deliver consistent, detail-oriented results. 📩 Let’s connect! Send me a message or invitation to discuss how I can support your practice.