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Daniela S.
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Daniela S.

Bilingual Technical Support Agent

I have been working with Customer Service/Technical Support for almost 10 years. Background in the areas of e-commerce, IT back-office, game development and office management. Expertise in Zendesk implementation and setup, can also adapt easily to other CRM platforms. Able to design and improve workflows, reports, knowledge bases, training guides, etc. Linkedin profile: /daniela89

🇧🇪Seraing, Belgium$17/hr100% JSS5.00 (2)Since Mar 2019
GlobeUpwork

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,440 / 412k
🇧🇪Country#13 / 499
Revenue, last 30 days
$2.4k

Last 6 months: $15k

World#17,312 / 412k
🇧🇪Country#15 / 499
Total earnings
$162k

Billed in all: $168k

World#20,994 / 412k
🇧🇪Country#11 / 499
Per project
$54k

$15k in the last 6 months

World#792 / 412k
🇧🇪Country#2 / 499
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇧🇪Country#121 / 499
Projects in all
3

Across 10 contracts

0% fixed100% hourly
World#304,140 / 412k
🇧🇪Country#369 / 499

Earnings, last 30 days

$168k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$164k$166k$168kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 9

Rarest: top 2% in Google Docs, of 8,007. Ranked by MRR among everyone on Upwork with the skill.

  1. 1OTRS5 freelancers · 🇧🇪 #1Top 20%
  2. #4GoodData16 freelancers · 🇧🇪 #1Top 25%
  3. #65Trello2,262 freelancers · 🇧🇪 #1Top 3%
  4. #145Slack3,033 freelancers · 🇧🇪 #1Top 5%
  5. #169Zoho CRM2,793 freelancers · 🇧🇪 #1Top 6%
  6. #187Google Docs8,007 freelancers · 🇧🇪 #1Top 2%
  7. #205Jira3,199 freelancers · 🇧🇪 #1Top 6%
  8. #322Zendesk5,908 freelancers · 🇧🇪 #1Top 5%