Mai Fressian May A.

Dental Virtual Assistant | Billing, Scheduling & Patient Support

I specialize in providing professional virtual assistance for dental practices, with over 8 years of experience in dental billing, insurance claims, patient coordination, and appointment scheduling. My background includes working with both clinics and dental insurance BPOs, ensuring smooth operations and excellent patient-provider communication. What I Offer: - Dental Billing & Insurance Claims: Skilled in Open Dental, Ascend, and other practice management software. I prepare, submit, and follow up on claims with accuracy and efficiency. - Patient Coordination: Warm, professional communication with patients via phone, SMS, and email—handling inquiries, reminders, and follow-ups. - Appointment Scheduling: Expertise in managing calendars, rescheduling, and ensuring patients are seen on time. - Medical Necessity Narratives: Crafting clear, compliant narratives to support insurance approvals. - Administrative Support: Reception duties, data entry, and workflow management to keep your practice organized.