Haydie U.

I help busy founders get out of the operational weeds by bringing structure to priorities, projects, systems, and follow-through. When work is scattered across emails, meetings, messages, Looms, spreadsheets, and someone’s memory, I turn those moving pieces into clear actions and organized systems so nothing important gets lost. Executive Support | Operations | Project Coordination | SOPs & Systems Top Rated on Upwork | $50K+ Earned | 6,000+ Hours WHAT I CAN TAKE OFF YOUR PLATE ✓ EXECUTIVE & FOUNDER SUPPORT • Inbox and calendar management • Meeting preparation and follow-up • Executive summaries and action items • Priority and deadline tracking • Research and administrative coordination ✓ OPERATIONS & SYSTEMS • SOP creation and process documentation • Workflow mapping and process improvement • KPI and operations dashboards • Client onboarding systems • Documentation and knowledge bases • Process cleanup and organization ✓ PROJECT COORDINATION • Turning ideas and meetings into actionable plans • Project and implementation tracking • Team follow-up and accountability • Cross-functional coordination • Status reporting and bottleneck identification ✓ CRM & SALES OPERATIONS • CRM organization and maintenance • Lead and inquiry tracking • Pipeline visibility • Follow-up systems • Customer journey documentation WHERE I ADD THE MOST VALUE Give me the Loom recording, meeting notes, scattered spreadsheet, voice note, or half-built process. I can take what’s in your head, identify what needs to happen next, organize it, document it, and help keep execution moving. I’ve supported businesses across real estate, property management, construction, education, consulting, and professional services. TOOLS & PLATFORMS Google Workspace | Microsoft Office | ClickUp | Asana | Jira | Slack | Loom | Canva | CRM Systems | AI Tools If you need someone who can handle the details without losing sight of the bigger operational picture, send me a message and tell me what you need taken off your plate.