Janna Princess C.

Customer Service/Virtual Assistant

You can call me Janna, a freelancer you can count on superb customer service skills. I am an experienced Customer Service Representative for over 6 years for U.S. and Canadian-based companies. I'm an expert in phone, e-mail, chat, data entry, and various admin-related duties. I manage different customer service tools like Freshdesk and Zendesk, have utilized Trello and LastPass, and I am equipped with Google Apps and MS Office knowledge. I am always open to feedback and good at adapting to new changes. If you'd like to know more about me and how I work, send me a message and let's discuss!