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Sherwin L.

Sherwin L.

Customer Service PRO -- Making sure Customers get the best Experience

𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 𝘐𝘯 𝘵𝘩𝘦 𝘥𝘺𝘯𝘢𝘮𝘪𝘤 𝘸𝘰𝘳𝘭𝘥 𝘰𝘧 𝘴𝘢𝘭𝘦𝘴 𝘢𝘯𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘶𝘱𝘱𝘰𝘳𝘵, 𝘤𝘩𝘰𝘰𝘴𝘪𝘯𝘨 𝘵𝘩𝘦 𝘳𝘪𝘨𝘩𝘵 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘷𝘦 𝘤𝘢𝘯 𝘮𝘢𝘬𝘦 𝘢𝘭𝘭 𝘵𝘩𝘦 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘤𝘦 𝘪𝘯 𝘢𝘤𝘩𝘪𝘦𝘷𝘪𝘯𝘨 𝘶𝘯𝘱𝘢𝘳𝘢𝘭𝘭𝘦𝘭𝘦𝘥 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘢𝘯𝘥 𝘤𝘭𝘪𝘦𝘯𝘵 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯. 𝘞𝘪𝘵𝘩 𝘢 𝘱𝘳𝘰𝘷𝘦𝘯 𝘵𝘳𝘢𝘤𝘬 𝘳𝘦𝘤𝘰𝘳𝘥 𝘢𝘯𝘥 𝘢 𝘶𝘯𝘪𝘲𝘶𝘦 𝘴𝘦𝘵 𝘰𝘧 𝘴𝘬𝘪𝘭𝘭𝘴, 𝘐 𝘴𝘵𝘢𝘯𝘥 𝘰𝘶𝘵 𝘢𝘴 𝘵𝘩𝘦 𝘪𝘥𝘦𝘢𝘭 𝘤𝘩𝘰𝘪𝘤𝘦 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘴𝘢𝘭𝘦𝘴 𝘢𝘯𝘥 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘯𝘦𝘦𝘥𝘴. 🔥𝐌𝐚𝐬𝐭𝐞𝐫 𝐨𝐟 𝐑𝐚𝐩𝐩𝐨𝐫𝐭 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: I excel at establishing strong connections with clients, fostering trust and understanding to create lasting business relationships. 🔥𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞 𝐈𝐧𝐛𝐨𝐮𝐧𝐝 𝐚𝐧𝐝 𝐎𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Whether it's inbound queries or outbound outreach, I possess the skills to engage customers effectively, tailoring pitches to their needs. 🔥𝐄𝐟𝐟𝐨𝐫𝐭𝐥𝐞𝐬𝐬 𝐌𝐮𝐥𝐭𝐢𝐭𝐚𝐬𝐤𝐢𝐧𝐠 𝐌𝐚𝐯𝐞𝐧: Handling calls, chats, and emails simultaneously is my forte, ensuring every client receives prompt and dedicated attention across various communication channels. 🔥𝐄𝐱𝐜𝐞𝐞𝐝𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐄𝐧𝐭𝐡𝐮𝐬𝐢𝐚𝐬𝐭: I'm driven by the desire to surpass customer expectations, going the extra mile to deliver outstanding service that leaves a positive and lasting impression. 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬 𝐢𝐧 𝐏𝐫𝐞𝐯𝐢𝐨𝐮𝐬 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬: 🏆 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭 𝐓𝐨𝐩 𝟏𝟎 𝐒𝐚𝐥𝐞𝐬 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐞𝐫: I consistently ranked in the Top 10 for sales performance, showcasing my ability to consistently meet and exceed sales targets. 🏆 𝐁𝐚𝐥𝐚𝐧𝐜𝐢𝐧𝐠 𝐀𝐜𝐭 𝐨𝐟 𝐒𝐚𝐥𝐞𝐬 𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: While driving sales, I seamlessly juggled the responsibilities of a customer sales support, demonstrating a knack for offering comprehensive assistance while driving revenue growth. 🏆 𝐄𝐱𝐞𝐦𝐩𝐥𝐚𝐫𝐲 𝐐𝐀 𝐒𝐜𝐨𝐫𝐞𝐬: My commitment to quality is reflected in my consistently high Quality Assurance scores, underscoring my dedication to delivering top-notch service that aligns with company standards. 𝘐 𝘢𝘮 𝘩𝘦𝘳𝘦 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘨𝘰𝘢𝘭𝘴 𝘢 𝘳𝘦𝘢𝘭𝘪𝘵𝘺. 𝘍𝘦𝘦𝘭 𝘧𝘳𝘦𝘦 𝘵𝘰 𝘳𝘦𝘢𝘤𝘩 𝘰𝘶𝘵 𝘵𝘰 𝘮𝘦 𝘢𝘵 𝘢𝘯𝘺 𝘵𝘪𝘮𝘦 – 𝘺𝘰𝘶𝘳 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘪𝘴 𝘮𝘺 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘺. 𝘐'𝘮 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘦𝘪𝘯𝘨 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦 𝘢𝘯𝘥 𝘢𝘷𝘢𝘪𝘭𝘢𝘣𝘭𝘦 𝘵𝘰 𝘢𝘥𝘥𝘳𝘦𝘴𝘴 𝘺𝘰𝘶𝘳 𝘯𝘦𝘦𝘥𝘴 𝘢𝘯𝘥 𝘲𝘶𝘦𝘳𝘪𝘦𝘴 𝘱𝘳𝘰𝘮𝘱𝘵𝘭𝘺. 😉 𝘓𝘰𝘰𝘬𝘪𝘯𝘨 𝘧𝘰𝘳𝘸𝘢𝘳𝘥 𝘵𝘰 𝘰𝘶𝘳 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭 𝘤𝘰𝘭𝘭𝘢𝘣𝘰𝘳𝘢𝘵𝘪𝘰𝘯, SHERWIN

🇵🇭Caloocan City, Philippines$12/hr100% JSS5.00 (4)Since Mar 2019

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#33,549 / 412k
🇵🇭Country#5,083 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $8.7k

World#33,220 / 412k
🇵🇭Country#5,826 / 56.3k
Total earnings
$14k

Billed in all: $14k

World#171,039 / 412k
🇵🇭Country#28,068 / 56.3k
Per project
$1.7k

$2.9k in the last 6 months

World#86,932 / 412k
🇵🇭Country#17,628 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
8

Across 10 contracts

0% fixed100% hourly
World#223,560 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$14.3k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13k$14k$15kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Graphic Design

Ranked by MRR among everyone on Upwork with the skill.

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  8. #1,328Technical Support11,267 freelancers · 🇵🇭 #687Top 12%