Kevin H.

Is your Shopify store attracting visitors but not converting enough of them into customers—or are you preparing to launch and want to get the customer journey right from the start? I help Shopify and e-commerce businesses improve conversion, product discovery, average order value, retention, and repeat purchase through stronger storefront experiences, merchandising, pricing, promotions, and growth strategy. I’m a Top Rated Upwork professional with: • 100% Job Success • 5.0-star rating across 54 reviews • 120 completed projects • 1,300+ hours delivered Unlike a general website builder, I combine platform execution with 15+ years of e-commerce, retail, growth, loyalty, and customer-experience leadership across Walmart, SoFi, Old Navy/Gap, Nike, EY, and Accenture. My broader experience includes helping lead strategy for a $19B e-commerce portfolio, driving 40% e-commerce sales growth, and developing the Walmart+ customer proposition and go-to-market strategy that generated $2.6B in first-year revenue. I can help with: • Shopify store audits and conversion optimization • Store setup, redesign, and customer-journey improvements • Homepage, collection, product-page, cart, and checkout optimization • Product taxonomy, navigation, search, and merchandising • Pricing, promotions, bundles, and average-order-value strategy • Loyalty, membership, subscription, and retention strategy • Customer research and competitive benchmarking • Prioritized Shopify growth roadmaps • Kajabi, WordPress, Wix, and Squarespace projects when those platforms are the better fit You’ll receive clear recommendations tied to customer behavior and commercial impact—not a generic checklist or a store that merely looks attractive. Send me your store URL and the challenge you’re trying to solve, and I’ll recommend the best starting point.