Anne Lenielyn U.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I specialize in helping busy Shopify store owners handle customer inquiries with care, speed, and a personal touch—so you can focus on growing your business. Here’s how I can support your eCommerce store: 💬 Over 10 years of experience in customer service, with 3+ years focused on eCommerce 🛒 Proficient in Zendesk, Shopify admin, and inbox/ticket management 📦 Expert in handling order tracking, returns/refunds, shipping inquiries, cancellations, and product questions ⏱ Dedicated to quick response times, empathetic communication, and keeping your CSAT scores high 🌍 Comfortable working with international brands and diverse customer bases 🔁 Able to work independently with minimal supervision and adapt to your brand's voice Let’s work together to make your customer support a strength, not a stress point. Send me a message today—I’m ready to help your store run smoother and your customers stay loyal.