Genevieve P.

Hi there 👋 — if you're a busy founder, healthcare provider, or growing service-based business drowning in admin, invoicing, or billing chaos, I can help you get organized and stay that way. I'm Genevieve, an Executive Assistant and Billing & Operations Support Specialist with 10+ years of professional experience and a 99% Job Success score on Upwork. I bring a clinical background (BSN) that gives me a real edge supporting healthcare practices and provider-based businesses, plus hands-on experience managing calendars, inboxes, billing, invoicing, and day-to-day operations for founders and service businesses. My job is simple: keep your backend organized and your financial processes clean, so you can focus on growth instead of busywork. How I can help you: 🗓 Executive & Administrative Support • Calendar and inbox management (Google Calendar, Outlook, Gmail) • Meeting scheduling and automation (Calendly) • Document and file management (Google Drive, Dropbox, OneDrive) • Workflow and SOP building (Notion, Airtable, OneNote) • Team communication (Slack, Microsoft Teams, Zoom, Google Meet) 💰 Billing, Invoicing & Financial Operations • Invoicing and accounts receivable tracking • Cash flow monitoring and financial reporting • Light bookkeeping (QuickBooks, Xero, FreshBooks) • Expense tracking and documentation • Bill payment processing (Bill .com) • Healthcare billing support (Canopy) • Vendor and operations platforms (Jobber, WEX, Carta) 🤝 Client, Team & Recruitment Coordination • Professional client communication • Recruitment scheduling and onboarding support • Contract management (DocuSign, Adobe Acrobat) • SOP documentation and process mapping • Form creation (Google Forms) • Training walkthroughs (Loom) • Marketing support materials (Canva) I'm proactive and detail-driven — I don't just complete tasks, I tighten processes and catch problems before they become yours to deal with. Clients tell me I'm reliable, communicate clearly, and treat their business like it's my own. If you're ready to get your billing under control and get real hours back in your week, message me — let's talk about what you need. 🚀